Atherleigh Way, WN7 1YN
3.0 33 reviews
Atherleigh Way, WN7 1YN
Reviews Leave a review
I have struggled with my mental health for a very long time. Due to extreme distress and upset in the past two months, and not receiving support from the recovery team with calls being ignored and told by a secretary that I could not book an appointment to speak to a Psychiatrist about my mental health diagnosis. Struggling I telephoned the out of hours crisis line I was advised to ring crisis and home treatment team if I became worse.. Nine hours later I rang the crisis team as I was suicidal and feeling very unwell, she transferred me to crisi S and home treatment team there I was given no support after I explained I was in great distress due to a great difficulty I had experienced ,I said I felt great distress and felt I was unable to cope and was unravelling mentally and was having suicidal thoughts. This person did not assess me and merely said I will email recovery team to telephone you, this was Saturday morning. O later spoke to a different team who asked ha I been assessed and washed arrangements been made for someone to call and visit me. I stated none of that had happened and it was decided I should go to a&e if things didn't improve. I telephone the crisi and home treatment team were I was left waiting ten minutes to be answered this same person got annoyed when I said I was told I would have an assessment , all she was interested in was who said that she also claimed I hadn't said I was suicidal which I was. Very poor service, she shouldn't be working in mental health when not following procedure. She was picking and choosing who to be helped which is very dangerous this is the first and last time I will ring , if I feel unwell in the future I will go to a&e with a family member to help myself. We are always reading seek help no matter how trivial especially when feeling suicidal. Useless service. I telephoned on Friday and spoke to a very nice lady who said this certainly needs investigating and that Katherine was in charge to investigate. I have waited five days for response no one been in contact. I telephone customer care today 5x and got voicemail left message no one rang back , then told Katherine off sick not told when till. Surely somebody else should be asked to investigate as it can happen to someone else in crisis. Will go through route of an advocate as this should not have happened to me or anyone else.
Vanessa Vanessa1 year ago
I was at this place yesterday I feel so sorry for people like myself with mental unstable problems spoke to people like myself yesterday to be honest I felt alone in this w3 till I found other people like myself in there who need full time support and care when you experience lows in life you know that others do it helps you get through day knowing others are like you
Mark Balderstone1 year ago
The Nursing staff are caring and the rooms are spotless. The doctors, occupational therapists, physios and psychologists work a a team to build you up for discharge.
Barb lambert1 year ago
The care, staff, n facilities are excellent. I am well, thanks to Westleigh Ward.
Lisa Kelly1 year ago
I want to go back to sothrin unit
James Lowe1 year ago
Awful place, terrible staff, where is the care? From my experience I do NOT RECOMMEND THIS PLACE, They don't give a toss at all, bloody useless, my death will be in your hands!!!! Don't worry I've got you reported to the CARE QUALITY COMMISSION! SO EXPECT A CALL OFF THEM SHORTLY!!!! FUMING AT THE VERY LEAST!
Skylar Walton1 year ago
Horrible staff! Stand and laugh when people are in episodes, you allow people to run away and let them do what ever they want.
Lorraine Speakman1 year ago
Staff not really engaging unless someone is kicking off. Cleaners don't clean well if at all. No bathroom door so have to shower where staff can see you (no dignity). And if you like your food well good luck if there is any left by the time you get there as they only have enough food to feed 10 out of 20 rooms. Edit: Don't leave a reply to my review to contact via phone or email as the service is generally rubbish.
Names Jeff9 months ago
Westleigh ward has to be the worst admission ever. Not only do they leave people to have incidents but they’ve let slip patients Uber eating paracetamol onto the ward. When warning staff off how you feel they ignore you completely. I was not safe and I witnessed many patients go through incidents that could have been prevented. It’s known as “patients help patients” on that ward because care is minimal
Oliver james Critchley9 months ago
Simon Dooley7 months ago
Consultant psychiatrist couldn't care less about her patients, they want to get rid of you as soon as possible. I got out and I got worse, no follow up, no level of care provided. Greater Manchester mental health trust has been rated as non-functional.
Gabriel Csoka6 months ago
Don’t know how this place is open people are detained for a reason yet it’s very easy to escape my son escaped 3 times in 11 days vulnerable and at more risk each time he escaped. failed treatment and care just throw medication at people and throw them on streets no care from the doctors how many more people have to lose their lives before something is done about this place I will fight until my last breath to make sure the hospital is investigated
Joy Taylor5 months ago
Sovereign ward absolutely saved my life really big thank you to all staff involved
Daytona Dalton5 months ago
|Sunday||0:00am - 0:00am|