Cex
32 Bradshawgate, WN7 4LA
4.1505 reviews
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Undercutting, stingy staff and lack of skill in regards to operating and analysing phones. I do not recommend to buy or sell anything to them.
Pedro Costa
1 month agoYour staff member was super helpful today. We have bought a lot of tech from this shop and always find the service to be excellent.
GreenForest
5 months agoBad Experience buying an old 360 game, asked for my id despite being an age rated 15! Lack of common sense from the staff, I tried to show id on my phone which they said they needed it physically and I even showed my car keys, so I just walked out and will not be coming again as they blocked me from getting the game I had made the whole trip to the store for.
Sourbuzzard 5363
6 months agoI visited the CeX store in Leigh to sell a pair of Bluetooth headphones. A member of staff asked me to return in 15 minutes so they could test them. When I came back, I was asked to wait another 5 minutes because the headphones “would not connect”. It turned out they were simply being connected incorrectly. I offered to help and connected them to the staff member’s phone myself, which confirmed they were working perfectly. After that, the manager insisted on finding a physical serial number label on the headphones. Even though the serial number was clearly visible in the phone app, the manager started pulling apart the ear cushions looking for a sticker. Unfortunately this affected the condition of the headphones, which were almost new and could have been Grade A. The whole process took around 45 minutes, which felt unnecessary for something that should have been a very simple test. Additionally, the store environment was not very pleasant due to a strong unpleasant smell ...from the stuff. I hope this feedback helps improve the customer experience in the future.
NusuZST
8 months agoVery nice staff. There was a minor issue but it was resolved pretty quickly. It is only a small store and suffers the same pricing issues that the rest suffers from. Their items really shouldn't be costing more than it does to buy brand new.
Simon McCabe
10 months agoFantastic shop great service.
Adam Jackson
1 year agoEdit: update, after speaking to customer service they finally agreed on an exchange, manager at Leigh branch was awesome and sorted me out, frustrating situation but happy with the end results! Absolutely shocking experience from this Leigh store! Bought a Samsung tablet 2 weeks ago and I use it for its only purpose my darts set up for a camera, I noticed today the screen has come away from the case for no reason apart from the adhesive has come away maybe because of the hot weather we have had this week! Took it back into store for an exchange not a refund! And they refused as they cannot prove why it’s happened it’s not damage and it’s complete completely clean for scratches and dings and they apparently contact the owner to refuse the exchange as they can’t see on the CCTV of the condition WTF are they on about!! I suspect they have had the screen repaired and don’t want to admit it and it’s a dodgy repair!! Now I have to contact customer service to complain and I wasted 2 hours of my bank holiday for a joke of a store who can’t warrant there own dodgy merchandise absolutely pathetic
lewis skelhorn
1 year agoAlways great service and helpful staff, ive had mixed experiences with buying from cex but I know if i have to go in to the leigh store the service will be bang on, theyre helpful and the goods work
Jack Vayne
1 year agoBrilliant selection of games and dvd
Jude Kelly
1 year agoManager have agreed to buy my GoPro, but asked me to bring a clip for it. When I was back, He changed his mind. Awful customer service. I was not happy for wasting my time travelling home and back just to be told "sorry I can't buy it" not coming back again to this store again. Kids running the place
Skt Jck
1 year agoI bought a copy of Call of duty infinite warfare today and every time I try to install it, it gets stuck at 3-4%
Nate
1 year agoStaff are very unprofessional they did not wanted to help for what we wanted they kept turning us away when trying to sell.
Matthew James Richards Adventures
1 year agoI went to this one instead of the wigan one as the reviews were better. That being said I went into the leigh one today to sell my galaxy tab s6 that I've had from new. Was told the cash price i would receive after they've "tested" it, after 45 minutes I went back for them to tell me that it failed the "test" as the screen is popping out top and bottom.... I've had this in a case and bought it brand new and never dropped it. I tried to look where they showed me and there was no "damage" at all as I expected. Not sure what kind of scam they're pulling but I'll be selling all my other products elsewhere and I'll get more money for them too. Also when I went back to pick up my so called "faulty" tablet they gave me the wrong charging cable, I knew straight away as it was a Samsung product and they gave my an apple charger 😂 and it was a different colour 😂 they also couldn't find the S pen at first... very unorganised and not very good at testing products. It's a shame that they lost out on my money and my business.
Aaron Joshland
2 years agoCEX is a second hand store that Sells a variety of products from laptops,tablets,cameras through to DVDs and blue rays I have always found the staff who work here to be very helpful,friendly,polite and above all else very professional Highly recommended if you looking for a decent specification laptop,tablet or anything else for that matter ? ? ? ?
Anthony Bullough
2 years agoBrilliant store always very helpful and always been looked after when there has been any problems would highly recommend to anybody well done guys keep up the good work will be back soon
Richard Smith
2 years agoHonest people working to help anyone how when to sell or buy items.
Dave Cooper
2 years agoNot got my money yet it as bin 4 days ? ? and I can not ring them no number for the store had 2 fill in a form on the website. Now I got to go 2 to leigh to see what's happening ?♀️??♂️
Paul Murray
2 years agoCeX gets a bad rep because the prices for selling an item can be somewhat of a slap in the face. However it is important note that the employees working don’t make those prices and they usually are quite friendly and helpful and there is a good selection of stuff to browse so I give it points for that. That said I would use music magpie for selling phones, I took an iPhone and at CeX they’d of given £300 but at the music magpie self check out I got £500. So I would recommend CeX for browsing and buying but not selling.
Callum
2 years agoGood.selection of phones ranging from about 50.00 to about 1000.00 also.arange of gaining products from games to PlayStation to headphones
craig hawke
2 years agoGuarantees on second hand phones is very useful.
Edward Roscoe
2 years agoJust purchased an apple watch from this store. Given I was an Android user previously, I had no clue as to what I should buy. The staff (all 3 of them, including the manager) were extremely friendly and helpful, and helped me understand what I needed that would work with my phone.
Claire Barnes
2 years agoI went in here with someone else, not somewhere I usually frequent. But seems a good store for cheap,games,DVD's, CD's etc.
Albert Shufflebottom
2 years agoIn the end didn't purchase anything, but helpful staff !
Richard Gasiorowski
2 years agoGreat staff but abit over priced to say they offer nearly 50% less then they sell
Ryan Morris
3 years agoGreat knowledgeable and friendly staff.
Myles Lomas
3 years agoI would recommend not buying second hand phones, they are way to expensive from what they should cost, they know nothing about the phone there selling, absolutely appalling
Lewis Baldwin
3 years agoGreat store well layed out
CINDY Maxwell
3 years agoI bought a Samsung galaxy s21 plus, and uts the best phone ever. Ive bout my phones from CEX for almost 5 years
Susan Walker
3 years agoCex are always good, always a good atmosphere and staff always willing to help
Dumbo Twentythreetwentytwo
3 years agoAye! Had what I was looking for, cheap too, which in the current cost of living crisis can only be a bonus. Staff helpful n friendly as usual.
Mark Walch
3 years agoPlenty of stock, plenty of staff. Had a little trouble finding my game but result in the end.
Gary Branagan
3 years agoThank you for the Leigh store. Plus one star for the huge WOW! tittis :) OMG that girl was amazing!
Shadow Hahod
3 years agoI think this one of the best way to recycle products. Staff seemed very helpful and friendly. No issues so far. I also really like their 2 years guarantee. Back to Assassin's Creed , now :).
Moroianu Sorin
3 years agoGreat prices for collecting games and consoles, picked up many games and an almost mint condition Gameboy Colour from here. The staff here show great service, one who sticks out was from Lucy Glover, as the service was superb and upbeat!
Joseph Regent
3 years agoBit pricey for what they pay for items but good warranty on them
john myers
3 years agoVery helpful and got a better choice than we choose So we were very impressed. Lots of bargains second hand consoles And games.
ANNE Seaborn
3 years agoVery supportive, knowledgeable staff, definitely recommend ??
Donna Bond
4 years agoLots of stock , took in console to exchange. Good service and lots of stock in store.
Claire Daniels
4 years agoGreat place to sell your old Tech and buy at discount prices.
Janet Turton
4 years agoPerfect one of the best cex stores I've ever visited.
Kevin Roussos
4 years agoHelpfull staff and a good trade in routine Will call in again.
David Fairhurst
4 years agoI've been here a few times. Always good advice and friendly
Richard Davis
4 years agoNot my cup of tea but then again I'm not a technical technician so so it's the same as anywhere else that wants to rip you off for second hand goods as far as I'm concerned
Shammy Evans
4 years agoFriendly helpfull staff, everything is reasonably priced and I've also had reasonable prices on anything I've sold.
christopher0269
4 years agoAlways plenty of choice in stock good prices and friendly staff
Wend Poole
4 years agoCame in today to buy a ps4. Was served by 54953. Brilliant service, very polite. Nothing was to much trouble. Very fast and efficient
Georgina Lee
4 years agoBought a game for £48, was told I could bring it back if I don't like it within 2 days no problems. Brought it back & was told I was only allowed store credit only. I had to get them to buy it off me for £31.I won't ever be going in again. An absolute joke!!!!
Kev Digan
4 years agoNice, we enjoyed.
Soner Oguz
4 years agoGot a good phone decent price very pleased staff are always great
Kelly Louise
4 years agoGreat place for games and DVDs . Prices of some of the stuff is high but over all a good place
Carl Gregory
4 years agoI had an absolutely brilliant experience today in store when I took in my Google Pixel (bought online just under a year ago) which had developed a fault. Jamie quickly verified the issue, processed a refund for the faulty one which I was then able to use to purchase a replacement model. The whole process took around 40 minutes and was done with a smile! Top marks Jamie, I can't rate the service highly enough!
Kirsty MacDonald
4 years agoGood place for used tech like little bargains when they there
Muhammad waseem Anjum
4 years agoGood people working there
Andrei
4 years agoFriendly staff, nice one guys great job.
Barag Dawazbag
4 years agoStraight in traded some consoles and games in with a good price(they do charge you if something is missing though) only a few quid.
mark dale
4 years agoTrade in prices are really bad if you want cash not the trade in value eco system. Sold them a phone for £120 cash they now put it in there window at £250! But if your like me and can’t be bothered selling yourself you lose money for convenience by selling it to them.
Dylan Oleary
4 years agoJust gone in to look. Ok good staff.
John Wolsey
5 years agoPrices are very high for second hand electrics. Shop around first.....and you will find cheap and new somewhere else...
Eduardo Bertholdi
5 years agoCex is a games shop were you can buy and sell games for your X box/playstation etc,the store also deals with video films all categories,second hand phones tablets etc and many more products,well worth a visit.
steven Hollis
5 years agoGreat place for cheap price phones ps4 games dvds and xbox games much more
Philip Atherton
5 years agoLots of games, DVDs, tablets, mobile phone, gaming, staff very helpful
Janet Worth
5 years agoSold my phone here which I found was great ?
Sparky
5 years agoBrilliant customer service, chap called Jamie is so helpful, friendly and professional.
SB MCR
5 years agoFriendly staff and great service quick and a fair price well recommended
Steve Rush
5 years agoAlways got great deals always shop there buy from them all the time
Justin Ellison
5 years agoGreat place for my cigarette, friendly staff
Warren Brown
5 years agoHey I went to Bolton cex today with the full box set of ideal which cost me 35 pounds at hmv about a month ago along with other dvds they offered me eight pounds I took them home with me and think there pricing wrong and could be looked at
John Haynes
5 years agoVery good choice excellent prices staff are great.
Chris Norgrove
5 years agoDecent selection of stuff, prices are a bit strange but service was good.
Sulfie Vidya
5 years agoGood game selection and helpful advice
Ronnie Caswell
5 years agoLots of 2nd hand DVDs,blue ray and games for all popular consoles. Helpful friendly staff and very knowledgeable on all goods for sale. Only downside imho not good exchange for games. Definitely worth 4 stars
David Atkinson
5 years agoExcellent service friendly staff
Stephen Frail
5 years agoWell organised inside and out. No fuss, easy transaction.
Graham Tunnicliffe
5 years agoGood place good lads n lasses who work there love click n go
M R
5 years agoWent into store today to trade in my switch. Got a fair price for it. The staff at the store are amazing. Clearly under staffed but they all kept their cool. Everyone was polite and friendly, and put up with my awful jokes and running commentary about the high weeb popularity in the store customer base. The store only lost a star because there’s nothing to do in Leigh for two hours while they tested my console. Put in a bar or something. I want to say a big thank you to Micheal G, really a top guy.
C. Haa
6 years agoOpening Hours
| Monday | 9:00am - 5:30pm |
|---|---|
| Tuesday | 9:00am - 5:30pm |
| Wednesday | 9:00am - 5:30pm |
| Thursday | 9:00am - 5:30pm |
| Friday | 9:00am - 5:30pm |
| Saturday | 9:00am - 5:30pm |
| Sunday | 10:00am - 4:00pm |
