Staff pleasant, however seen a member of staff empty the rubbish bins then went directly back to serving food and drinks to customers without washing his hands.
Not very hygienic at all.
Pat Radcliffe
4 months ago
Always had a nice experience when going here, service is quick and friendly. Was served by ‘Phil’ at the drive through recently and he was very enthusiastic and friendly; made our day so thank you x
charlie n
4 months ago
The staff are always friendly n have never had any issues with my orders
Rhys Hayes
4 months ago
Enjoyed a nice latte and cake with my hubby and stepson.
It was quiet, and as usual the staff were friendly and polite
Lisa Ward
5 months ago
Very busy and noisey but staff were amazing, fun chatting while doing orders and so helpful.
John Williams
6 months ago
Went through drive through ordered salted caramel frappe for my partner back home ( no coffee )
When I got home ( 4 miles away )
It contained coffee.
Ended up throwing it away £4 wasted
Not very happy customer as well as being £4 out of pocket 😒
Peter Frost
7 months ago
Great staff fast and efficient.
Great lattes
Vegan sausage barms are amazing an not even vegan but that's my go to
Ryan Morris
7 months ago
The staff were pleasant and efficient The coffee was hot and good and the Muffin was fresh and light all in all a very nice experience.
Chris Egan
7 months ago
Small place which was busy so must be popular. Service was a bit a slow, one girl standing looking at me from behind the counter but not really doing much until someone else prompted her to take my order. Had a hot chocolate with cream and marshmallows. It was luke warm so had to drink it quick and not very tasty. I don't normally compare with other places on reviews but I tried Starbucks a few weeks ago and the same drink there was much better, hot and extremely chocolately. I paid extra for the cream and marshmallows and noticed that the regular hot chocolates other people had had small Terry's Chocolate Orange pieces on their saucers, I didn't get those and they probably would have been nicer than the marshmallows.
Probably won't go back to Costa again as I'm not a coffee drinker.
Plenty of parking as it's situated on a retail park and easily accessible. Limited space inside if you are a wheelchair user (I'm not, but it was still slightly cramped)
Emma Darbyshire
7 months ago
Not much of a Costa fan but I love this Costa they have amazing drinks but as I've been going the staff isn't the nicest but over all the drinks are amazing I'm more of a starbucks fan but there isn't a starbucks close to me so the best option is Costa as u said the not the nicest they seem like they really can't be bothered to be there they basically throw the drinks in our face and the look on there face when the Costa card doesn't work is disgusting they need to be more nicer to there staff and I will say one of the guys working there is so friendly that's why I gave it 2 stars instead of 1 because its funny he changes his voice everytime I go
Sky Rooney
9 months ago
I haven't had the food, the drinks are good. But, it feels like some the team here are doing you a favour by serving you!
Mark Pilling
9 months ago
The recent price rises and the 1:10 !freebies as opposed to 1:8 that used to be. I've cut down my visits, so not a good thing for yourselves
Steve Hopkinson
9 months ago
Depending on the day and time, the cues can be long. I prefer to order on the app for click and collect because to bypass the cue. I love the atmosphere and the staff is so friendly. It is my favourite place for morning coffee or socialising. Food tastes good and is served well by friendly staff.
Deema AlBaik
10 months ago
A very bright and airy cafe, however I counted 9 tables that had not been cleaned and where full of used cups, etc.
The staff member who took our order was very pleasant and as usual the coffee was the costa usual standard.
We thought we would try using our own reusable cups for the first time and it worked well.
We managed to find clean table and sat in-store to enjoy our drinks.
After a while a staff member started to remove the used cups, etc from the tables. For some reason he didn't clear two of the tables and never wiped any of the tables down.
We eventually finished our drinks and by now some of the cleared tables had been occupied with new customers. At no time did any staff member wipe any of the tables down.
Terry Hooper
1 year ago
By far my favourite Costa store, the staff are lovely and are a credit to Costa. I have some food intolerances and staff members are always willing to answer any questions and check the allergens booklets to confirm. Plus, the new bubble tea drinks are great.
Lauren W
1 year ago
A bit disorganised and hectic. The drink was very nice but we got straws that were to small and I have to wait in the queue to replace them.
Anne Parkinson
1 year ago
Go here a lot when I can, some of the staff are friendly and some just want to do the job and don't really engage in any conversation which is a shame given the price you are paying for the drinks and food. It can get very busy at times and I would just go to the small Costa in next just a min away.
M K
1 year ago
Not much good coffee I would expect the staff in costa know how to prepare coffee.
Veronika Šírová
1 year ago
Nice staff, great coffee, very clean
Karen
1 year ago
Very good Costa. The place looks small from the outside bit quite large inside. Staff friendly and helpful. Clean and tidy too.
Maxine P
1 year ago
Excellent service...friendly professional staff.....good food choice .......very clean
Frank Smith
1 year ago
Love the coffee and food ,fantastic place to drink
Margaret Bell
1 year ago
5 star because it has to be because its extortionate.
Over priced.
Do not go here often.
Brilliant staff but stupidly overpriced Costa is
Bounce Musicfm
1 year ago
Great Service
Efficient
Friendly staff
My brew is ready b4 i order... 🥰 Staff are great
Shabnam 25
2 years ago
The coffee is fantastic as always in a Costa. The cakes need to be stored better though as I could tell the cake I had was left out for a few hours and going stale. The flavour was still there though. Overall it would not stop me visiting and I will recommend the place to everyone.
Rickywalker 2013
2 years ago
Ok they barely had anything in, quite disappointed tbf. Got excited about the now frappe and didn't even have the ingredients in stock. No oat milk either not the best I've tried
potterthingsriss
2 years ago
Staff really nice and kept busy, they cleaned all the cups away if you sit in and the coffee was made really quick...like really quick, and it was lovely
EllieSmith
2 years ago
I know it's a Costa but we were pleasantly surprised by the staff and that made all the difference
Rocco Ianiello
2 years ago
A very very dirty place the manager is the dirty person i ever see before covid used to be nice coffes and clean now no it look so dirty tables and the floor so sticky. Pls change menager and make this coffe shop how it was before
land puka
2 years ago
Visited this branch previously to my most recent visit. I'd had a horrible night at work, the worst in my career and I was a bit of a wreck. Needed a little sugar hit to reset myself. The staff were absolutely wonderful with me, helped me through my ordering because my head wasn't in the game and made sure I got that sugar fix. The little things matter so much and that is what this store is excellent at.
Heather Buchanan
2 years ago
Very busy, very friendly helpful staff. Everywhere clean. One loo out of action and tables needed clearing a little more frequently but these are not reasons not to visit.
Dave Stevens
2 years ago
Great staff very friendly I go there most days
Jane Perry
2 years ago
Lovely staff, very helpful and one even let me use their phone to call a taxi when I was stuck. Great costa drinks.. Nice and clean
Liz Dixon
2 years ago
Drive through used to be open at 0530 but it's changed to 0700. Please change it back.
Adrian Scarlett
2 years ago
Fast staff, drinks well made
Jessicarrrrrrrrr
2 years ago
Why do staff put toasties teacakes etc on grill/oven on before they have even made the drinks for the customer in front of you..So it is cold by the time they have finished making your drinks....Obviously couldn't care less..Customer Service at Costa not what it was sadly......
Pauline Ferrier
2 years ago
Fast, professional and friendly service food and drink was hot and service was excellent
Lowton Andy
2 years ago
Nice place clean and welcoming coffee . Not busy
Fenwick Carr
2 years ago
Has what you need, great staff and cosy atmosphere!!!
Zak Farley
2 years ago
My table was quite sticky with visible stains. A number of tables were awaiting clearance & when I tried to use the sanitizer that was available near the counter, it was empty. No signs about mask usage. Coffee was lovely!
Lesley McGann
2 years ago
Fabulous service with a smile every time, thank you for making the start of my day so costa good!
Dave Cooper
2 years ago
I'd gone off Costa in the last few years: Nero tastes more full bodied. However, this was better than I remembered it. Lovely flat white and sugar-free hazelnut syrup that wasn't too sweet. And really good service.
Steven Courtney
2 years ago
Pleasant and friendly staff, quick and efficient.
Beverley Austin
3 years ago
Great as usual, staff very friendly x
Michelle hampson
3 years ago
Like the drive thru, the people who work on the mic when ordering are hilarious.
James Greenwood
3 years ago
Can be perfect , depends on which girl makes it.
Defender Of Humanity
3 years ago
Quick and friendly service. Guy on the window was very welcoming and pleasant to chat with.
Seb Bird
3 years ago
Very busy, but staff working hard. Great coffee.
John Lowe
3 years ago
Always seems busy service and staff always extra polite and I love the hot chocolate , drive thru also fast
Angela Warburton
3 years ago
Despite a queue, the staff worked quickly and I didn't have to wait long. Friendly, efficient staff. Only disappointment was I couldn't collect my Costa points. The scanner wasn't working.
Elaine Fairhurst
3 years ago
First class pleasant staff enjoy sitting in rather than drive through always a good choice of coffee and sandwiches etc.
Darren Green
6 years ago
