I love Greggs but have to say my experience in this store was a terrible one. On my way in I heard a woman complaining "what's wrong with some people!!?" Quickly I picked up on the negative atmosphere entering the store. The majority of the staff behind the counter where extreemly stressed out and snappy with the customers!. On my way out after, what I thought to be a successful payment. The lady who served me started screaming excuse me! In an extreemly aggressive tone! I replied " you don't need to screem love" her reply "well I shouted you three times!!!" Which was a slight exaggeration. She spoke really fast and forcfully, almost like she wanted to fight me in store in front if all the customers. Shocked by her unpleasant customer service skills, I replied "you don't need to take your stresses out on the customers, you've already upset people on the way out of the store!" Following this I quickly turned to exit and accidentally hit my hip on one of the display counters. Immediately the staff began to laugh at my accidental encounter!.. upon leaving the store she shouted "Have a nice day! Hope you have a really nice day sir" the sarcasm was easily picked up on.
This happened on 16/4/21 at 13:22
Really do not feel comfortable returning to the store, it ruined part of my day for a good hour or two! But then I quickly brushed it off!
Dean Delee1 year ago
Polite and nice food
Fro Mofo1 year ago
Good food decent price nice staff
Cory2 years ago
No meat and potato pasties, wife not a happy bunny.
Paul Eden1 year ago
Vood cheap food
Paul Bolam1 year ago
Good well priced food
Tony Peck1 year ago
It's Greggs. Always good. 👍
Ian R1 year ago
Donna Parr1 year ago
Absolute discussed by the mouth and attitude of a member of staff (female as well). Swearing and spitting all over the food and having a mood swing in front of customers throwing trays about and stuff. It was that bad I walked out and went next door to subway. Definitely will avoid this place in future.
Garth Rowbottom1 year ago
Food warm, fridges full, tasty as always with greggs
Jessicarrrrrrrrr1 year ago
Great friendly staff very helpfull
Curtis Ryan11 months ago
Staff members can use bad language in front of customers or have an attitude problem if you ask for a mistake to be corrected. Due to time constraints set by Greggs through the day this puts staff under pressure. Had to use the facilities in an emergency and found them to be very filthy. Would not recommend this place.
David Lightman11 months ago
Very kind, helpful staff member who went out of her way to help me as I have a disability. Yummy piping hot festive bake, good cup of tea and very tasty vanilla slice. really good thank you. Good prices too! I'll be back😄.
alison davies10 months ago
Woman working at 3.50 on Bank Holiday Monday who.had shut the shop early came rushing out of the shop and burst into a tirade of abuse because we dared to look at the opening times and then at our watches.
People with an attitude like hers dont deserve a job dealing with the public, she wants a muzzle.
Tim W11 months ago
Always an awesome breakfast deal and the staff are friendly .
Russell Wylie10 months ago
Great breakfast. Nice staff.
Mark Race (Marked Skateboards)10 months ago
No ommelets in both stores in Leigh why is there always bacon and sausages and never eggs milk and cheese delivered I'm sure they come in a bag pre made ha so I can't understand the ommelet issue 😿
John Haynes7 months ago
two pasties, one steak and one cheese. food was very cold and somewhat expensive for two pastries? time I bought was around 11 am . I would suggest going after that time if you want warm/hot food. suggest to me that they was the previous days pasties and was attempting to warm them back up but failed.
Darren Ashton5 months ago
incompetent staff and extremely rude manager . We order two slices of pizza and was told it would be 6 minutes so I said I'll pay now and come back in 5 mins. I nipped to the shop next door only to find out on our return they had just sold the last slices (that we already purchased ) to another customer.
After complaining to the staff asking if I could have something else instead as it was getting late, the manager (rude cow) started shouting at me and saying nothing could be done as they sold out of pizza eventhough there was plenty of other things, fair enough she offered a refund but the way she speaks to customs is disgusting ......didn't even get an apology.
daniel barlow5 months ago
I don't think these lot believe in serving hot food, makes their lives easier I suppose. Every time I go it's always Steve Austin. (Stone Cold).
Denise O'Reiley4 months ago
Love love love. Quick delivery. Everything are Always fresh and warm. I ordering almost everyday breakfast and coffee on my job and never disappointing.
Valia3 months ago
Bacon barms can't ve beaten
Helen Morris3 months ago
Just returned from my 6th attempt in the last two months to get a soya latte from here, and not once have they been able to make one for me due to not having any milk. At this point they either need to increase their order, or take it off the menu - it's ridiculous, I've never had this problem from any other Gregg's branch.
Peter Wilson2 months ago