Greggs, Parsonage

Me and my partner ordered food about 11.30am and it didn’t come not to long ago and to say that my partner is disappointed and outraged is an understatement. We didn’t receive our whole order, my partner and I are not getting anywhere with calling Greggs we have called about 10 times between us both and no one is picking up and when they do it’s just silence. Very unprofessional!

Mellodie

5 months ago

Usually this place is outstanding on everything they do. However today’s visit was not so. Certain member of staff needs serious customer service retraining !!!! As 2 disabled people we value the help and assistance from staff. Called in for lunch today to be served by James - he forgot part of our order, slammed 2 caramel donuts into a paper bag so that the tops stuck to the bag, no help whatsoever!!!! Left to pack our own food into a “5p carrier” while he went to serve on another till. He obviously could see us struggling but no help WHATSOEVER !!!!!!!! so thank you very much…… NOT !!!!!!!!! Obviously he doesn’t value the custom of disabled people. If he’s serving again when we go, we will go elsewhere. Normally theres a lady in there who can’t do enough to help, didn’t get her name but it’s a pleasure going in when she’s serving. She gets the full five stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ but sorry, today you wouldn’t even get 1 !!! Sorry Greggs, Parsonage Retail Park - normally a good experience but definitely not today!!!!!!!! 👎

Martin Gaskell

6 months ago

Ordered food for pick up . Wasn't very warm

Barbara Bentham

6 months ago

Shop here often great food reasonable prices lovely staff.

Lynn Groves

6 months ago

Cash payments only for the past week. It’s the principle for me I got cash from my car the first time but it’s been over a week now I go here everyday before or after work and still cash only ? Seeing as there is no urgency to fix this I will continue to take my card payments next door to subway. Reporting staff to greggs customer care as they clearly have no urgency to sort it

David Fields

7 months ago

I have just been in Gregg's for the breakfast deal £3.80 for a sausage baget and a regular hot drink so I got two of these and a pack of sausage rolls which should of been £8.80 altigether but just been charge £11.95. If anyone goes to the patrsonage retail park Gregg's in leigh bring a calculator with you as the staff are incompetent and dont even know their own price list it was only 9.30 am

Thomas Meredith

7 months ago

Everytime I’ve been in this shop, the staff never crack a smile, greet you, thank you or say bye and clearly don’t want to be there! Make you feel like you’re a nuisance by walking into their shop!! A smile goes a long way.

Kayleigh Dunne

10 months ago

Visited late in the day minimal choice and food not very hot

Allen Jones

11 months ago

AMAZING.. random places then LATE GREGGS.. pops up.. Pumpkin pasty for Oct

Scott Edgar

1 year ago

I’ve tried ordering twice through Just Eat spending 10 minutes each time. Both times the order was cancelled by them with no explanation. Very disappointing, why are you advertising on Just Eat?

Paul Rockliffe

1 year ago

The best bacon and sausage barm.i have ever had at a greggs.well done

Barry Lucas

1 year ago

Best place for pasties bit expensive but isn't everything at the minute!

Bounce Musicfm

1 year ago

Just returned from my 6th attempt in the last two months to get a soya latte from here, and not once have they been able to make one for me due to not having any milk. At this point they either need to increase their order, or take it off the menu - it's ridiculous, I've never had this problem from any other Gregg's branch.

Peter Wilson

1 year ago

Bacon barms can't ve beaten

Helen Morris

1 year ago

Love love love. Quick delivery. Everything are Always fresh and warm. I ordering almost everyday breakfast and coffee on my job and never disappointing.

Valia

1 year ago

I don't think these lot believe in serving hot food, makes their lives easier I suppose. Every time I go it's always Steve Austin. (Stone Cold).

Denise O'Reiley

1 year ago

incompetent staff and extremely rude manager . We order two slices of pizza and was told it would be 6 minutes so I said I'll pay now and come back in 5 mins. I nipped to the shop next door only to find out on our return they had just sold the last slices (that we already purchased ) to another customer. After complaining to the staff asking if I could have something else instead as it was getting late, the manager (rude cow) started shouting at me and saying nothing could be done as they sold out of pizza eventhough there was plenty of other things, fair enough she offered a refund but the way she speaks to customs is disgusting ......didn't even get an apology.

daniel barlow

1 year ago

two pasties, one steak and one cheese. food was very cold and somewhat expensive for two pastries? time I bought was around 11 am . I would suggest going after that time if you want warm/hot food. suggest to me that they was the previous days pasties and was attempting to warm them back up but failed.

Darren Ashton

1 year ago

No ommelets in both stores in Leigh why is there always bacon and sausages and never eggs milk and cheese delivered I'm sure they come in a bag pre made ha so I can't understand the ommelet issue 😿

John Haynes

2 years ago

Great breakfast. Nice staff.

Mark Race (Marked Skateboards)

2 years ago

Always an awesome breakfast deal and the staff are friendly .

Russell Wylie

2 years ago

Very kind, helpful staff member who went out of her way to help me as I have a disability. Yummy piping hot festive bake, good cup of tea and very tasty vanilla slice. really good thank you. Good prices too! I'll be back😄.

alison davies

2 years ago

Woman working at 3.50 on Bank Holiday Monday who.had shut the shop early came rushing out of the shop and burst into a tirade of abuse because we dared to look at the opening times and then at our watches. People with an attitude like hers dont deserve a job dealing with the public, she wants a muzzle.

Tim W

2 years ago

Staff members can use bad language in front of customers or have an attitude problem if you ask for a mistake to be corrected. Due to time constraints set by Greggs through the day this puts staff under pressure. Had to use the facilities in an emergency and found them to be very filthy. Would not recommend this place.

David Lightman

2 years ago

Great friendly staff very helpfull

Curtis Ryan

2 years ago

Food warm, fridges full, tasty as always with greggs

Jessicarrrrrrrrr

2 years ago

Absolute discussed by the mouth and attitude of a member of staff (female as well). Swearing and spitting all over the food and having a mood swing in front of customers throwing trays about and stuff. It was that bad I walked out and went next door to subway. Definitely will avoid this place in future.

Garth Rowbottom

2 years ago

Very good

Donna Parr

2 years ago

It's Greggs. Always good. 👍

Ian R

2 years ago

Good well priced food

Tony Peck

2 years ago

Vood cheap food

Paul Bolam

2 years ago

No meat and potato pasties, wife not a happy bunny.

Paul Eden

2 years ago

Polite and nice food

Fro Mofo

2 years ago

I love Greggs but have to say my experience in this store was a terrible one. On my way in I heard a woman complaining "what's wrong with some people!!?" Quickly I picked up on the negative atmosphere entering the store. The majority of the staff behind the counter where extreemly stressed out and snappy with the customers!. On my way out after, what I thought to be a successful payment. The lady who served me started screaming excuse me! In an extreemly aggressive tone! I replied " you don't need to screem love" her reply "well I shouted you three times!!!" Which was a slight exaggeration. She spoke really fast and forcfully, almost like she wanted to fight me in store in front if all the customers. Shocked by her unpleasant customer service skills, I replied "you don't need to take your stresses out on the customers, you've already upset people on the way out of the store!" Following this I quickly turned to exit and accidentally hit my hip on one of the display counters. Immediately the staff began to laugh at my accidental encounter!.. upon leaving the store she shouted "Have a nice day! Hope you have a really nice day sir" the sarcasm was easily picked up on. This happened on 16/4/21 at 13:22 Really do not feel comfortable returning to the store, it ruined part of my day for a good hour or two! But then I quickly brushed it off!

Dean Delee

3 years ago

Great friendly service.

Valerie Davies

3 years ago

Like having a Greg's every now and again, prices seem to go up quite often and I think its really cheeky to charge extra to dine in

Tango Oscar Mike

3 years ago

Good food decent price nice staff

Cory

3 years ago