£175 for silver service. What a joke! Oil still looks old and sticky not topped up to maximum not topped coolant up to maximum(definitely not flushed as stated) window washer not topped up! Oil spilt on engine and pipes. Probably not changed filters either. Filter box not put bk properly all loose. Stained my passenger seat with a bum shaped Oil patch. That wasn't there this morning. Basically all they have done to keep me happy is replace sump plug ( not sure if that's because I'm a lady and they think I know nothing) I will be back tomorrow to complain. Definitely not recommended take your vehicle elsewhere
Vanessa Norris
1 year ago
Took my car for mot failed on emissions apparently wanted 2500 pounds for a new dpf took it too another garage said there was nothing wrong with it apart from a couple of bulbs
Dave Riding
1 year ago
Absolutely brilliant...my friend couldn't fault them at all...
Suebo Hemmings
1 year ago
Took my car in with a running fault. They said it was a faulty fuel injector and charged me £550 to fix it. I got the car back and it was stalling, juddering and blowing black smoke out the exhaust. They were very dismissive and failed to explain the stalling and black smoke. Basically I got my car back in a worse running condition than when I took it in. I feel let down and robbed. Currently in the process of bringing legal action.
Luis McCreadie
1 year ago
Had an issue with my exhaust, found them by pure chance off of Google. Very efficient, great communication, good price and fixed in no time. Would highly recommend!
Jed Venables
1 year ago
Very polite and friendly staff, went to regas the air con and they regas really quickly, really recomend this place.
Jose Franco
1 year ago
Took my van in to P&T Motors with a fault, They quickly diagnosed the problems, and gave me their honest opinion. Van is running great now. Many thanks.
I won't waste my time going to others from now on. ??
SMP
1 year ago
Did some work on car All ok no complaints
colin gasson
2 years ago
A perfect service, fast, friendly and reliable, I don't go anywhere else.
wayne O'Neill
2 years ago
Perfect place to sort out your car !!
Stoian Adrian
2 years ago
I have always found this garage to give an excellent customer service, honest and reliable servicing/ Mot. Would definitely use again and recommend.
Lee Cooper
2 years ago
Great, quick and friendly service. Would recommend.
Rachel Robinson
2 years ago
They are fantastic quality service , done a very good job ..i will always go there ..thanks Lee (for AC) ..all the best ?
daniel s
2 years ago
Failed MOT on emissions,worried in case it was DPF Filter,however problem sorted with hydrocarbon flush,my wallet was well happy,booked in for service on Friday, recommend this place
George reddington
3 years ago
Good customer service , fitted me in last minute for Mot and service both done in the day ?
Mark Kent
3 years ago
I would seriously suggest taking your car issues elsewhere. I used this garage over a year ago now and I'm still feeling the backlash of doing so. Not only did they over charge me for the service they provided, they then broke the car (meaning it engaged limp mode) and continued to try and tell me that there was nothing wrong with it, even with it being limited to 1500rpm. They then snapped one of the heads from the coil pack, causing it to mis-fire. Again, no mention of this. The car was supposed to be fixed within a week. It wasn't, it was away for about 1 month, with it having to go back and forth several times to be repaired. All of this for a timing chain, which, 1 year on, has failed, and i have been told it was due to "shoddy workmanship" - AVOID AT ALL COSTS
Sam
3 years ago
Only went to book the car in give you a verdict next week.
Donald Brown
3 years ago
Just had my xtrail in with them great service from them honest work and next steps will definitely use again
Chris Boom
3 years ago
After a positive experience having a minor repair carried out at P&T I decided to take our car back to them for a replacement clutch. Unfortunately that was a big mistake. £700 for the clutch, and they tried to upsell a replacement flywheel (which I refused).
Driving the car away from P&T the clutch was extremely sensitive and gear change into 1st & reverse was difficult. Returned the car to them a few weeks later to give them the chance to rectify but they told us it was 'fine', predictably suggesting it was because we hadn't opted for a new flywheel, and that the poor gear change might be due to a faulty gearbox!
We persevered with the car a few more months but the problem was becoming worse.
Finally took the car to another garage I've used before, they stripped the clutch down and found cross-threaded bolts, missing screws, cables misaligned, and suspected the clutch plate and slave cylinder hadn't even been changed, or possibly 2nd hand parts used. Minor wear found to the flywheel but not to the extent that it would cause noticeable issues.
After forking out another £700 for another clutch kit and a proper fitting job the car now at least drives perfectly.
At best it was very shoddy workmanship by P&T, and at worst we may have paid for parts and labour that was never even carried out.
Will never use again, and will not recommend to others - unless they just need a light bulb changing.
Simon Brooks
3 years ago
Staff very helpful and friendly thank you for your professionalism
Ann Nicholls
3 years ago
Avoid at all cost, especially when you want your AC serviced. They will charge you for leak test and refrigerant top up, they won’t check for leaks, and when your AC stops working after few days they will lie to you that there was no leaks at the time as they checked. Then they will quote you ridiculous price to get the leak fixed and they will refuse to give you a refund. These people shouldn’t be allowed near other people’s cars. AVOID unless you want to lose your money.
Cezary Strzelbicki
3 years ago
Very good in my opinion. Friendly and helpful and most importantly sorted my car out. Will be definitely using again.
CHRIS Norgrove
3 years ago
A no BS garage! Which is hard to come by these days in my opinion. Excellent service and more than competitive pricing. If you have never tried this garage I honestly believe you should! As long as P&T is open I will never use another garage. No more searching for the cheapest quote with the best service, it is all here in one place.
TheOneThatDisappeared “RyuMasters”
3 years ago
Friendly staff who give good explanation of problems and fair prices. Been around for years and now my local garage again.
Trevor Smith
3 years ago
Family run business. Been going there 7yers.
Brian Kerfoot
3 years ago
Always good service and great customer care and excellent prices
Dave Derricott
4 years ago
Need to be honest and treat your customers with respect and be professional. Do not fleece your customers.
Jason Chikurumene
4 years ago
Great service and value every time.
Tom Ireland
4 years ago
Good polite service and all work professionally carried out to a high standard.
Nigel Haslam
4 years ago
Always like common sense from mechanics. And that is actually rare.
Decent place and a big capacity, so probably likely to fit you in quickly
Daniel Pearson
4 years ago
I've been using this garage for years, the staff are always friendly and I can always guarantee the prices are competitive. They are trustworthy to always to a good job and when something needs repairing, they go out of the way to explain and show what's happened. The repairs are fast and my car is always soon back on the road the same day.
Number Search
7 years ago
