Good polite service and all work professionally carried out to a high standard.
Nigel Haslam
2 years ago
Great service and value every time.
Tom Ireland
2 years ago
Friendly staff who give good explanation of problems and fair prices. Been around for years and now my local garage again.
Trevor Smith
1 year ago
A no BS garage! Which is hard to come by these days in my opinion. Excellent service and more than competitive pricing. If you have never tried this garage I honestly believe you should! As long as P&T is open I will never use another garage. No more searching for the cheapest quote with the best service, it is all here in one place.
TheOneThatDisappeared “RyuMasters”
1 year ago
Very good in my opinion. Friendly and helpful and most importantly sorted my car out. Will be definitely using again.
CHRIS Norgrove
1 year ago
Avoid at all cost, especially when you want your AC serviced. They will charge you for leak test and refrigerant top up, they won’t check for leaks, and when your AC stops working after few days they will lie to you that there was no leaks at the time as they checked. Then they will quote you ridiculous price to get the leak fixed and they will refuse to give you a refund. These people shouldn’t be allowed near other people’s cars. AVOID unless you want to lose your money.
Cezary Strzelbicki
1 year ago
Staff very helpful and friendly thank you for your professionalism
Ann Nicholls
1 year ago
After a positive experience having a minor repair carried out at P&T I decided to take our car back to them for a replacement clutch. Unfortunately that was a big mistake. £700 for the clutch, and they tried to upsell a replacement flywheel (which I refused).
Driving the car away from P&T the clutch was extremely sensitive and gear change into 1st & reverse was difficult. Returned the car to them a few weeks later to give them the chance to rectify but they told us it was 'fine', predictably suggesting it was because we hadn't opted for a new flywheel, and that the poor gear change might be due to a faulty gearbox!
We persevered with the car a few more months but the problem was becoming worse.
Finally took the car to another garage I've used before, they stripped the clutch down and found cross-threaded bolts, missing screws, cables misaligned, and suspected the clutch plate and slave cylinder hadn't even been changed, or possibly 2nd hand parts used. Minor wear found to the flywheel but not to the extent that it would cause noticeable issues.
After forking out another £700 for another clutch kit and a proper fitting job the car now at least drives perfectly.
At best it was very shoddy workmanship by P&T, and at worst we may have paid for parts and labour that was never even carried out.
Will never use again, and will not recommend to others - unless they just need a light bulb changing.
Simon Brooks
1 year ago
Just had my xtrail in with them great service from them honest work and next steps will definitely use again
Chris Boom
1 year ago
Only went to book the car in give you a verdict next week.
Donald Brown
1 year ago
I would seriously suggest taking your car issues elsewhere. I used this garage over a year ago now and I'm still feeling the backlash of doing so. Not only did they over charge me for the service they provided, they then broke the car (meaning it engaged limp mode) and continued to try and tell me that there was nothing wrong with it, even with it being limited to 1500rpm. They then snapped one of the heads from the coil pack, causing it to mis-fire. Again, no mention of this. The car was supposed to be fixed within a week. It wasn't, it was away for about 1 month, with it having to go back and forth several times to be repaired. All of this for a timing chain, which, 1 year on, has failed, and i have been told it was due to "shoddy workmanship" - AVOID AT ALL COSTS
Sam
1 year ago
Good customer service , fitted me in last minute for Mot and service both done in the day 👍
Mark Kent
1 year ago
Failed MOT on emissions,worried in case it was DPF Filter,however problem sorted with hydrocarbon flush,my wallet was well happy,booked in for service on Friday, recommend this place
George reddington
1 year ago
They are fantastic quality service , done a very good job ..i will always go there ..thanks Lee (for AC) ..all the best 👌
daniel s
9 months ago
Need to be honest and treat your customers with respect and be professional. Do not fleece your customers.
Jason Chikurumene
2 years ago
I have always found this garage to give an excellent customer service, honest and reliable servicing/ Mot. Would definitely use again and recommend.
Lee Cooper
7 months ago
Great, quick and friendly service. Would recommend.
Rachel Robinson
7 months ago
A perfect service, fast, friendly and reliable, I don't go anywhere else.
wayne O'Neill
7 months ago
Perfect place to sort out your car !!
Stoian Adrian
7 months ago
