Pets at Home
Parsonage Retail Park Parsonage Way, WN7 5SJ
4.4 773 reviews
Parsonage Retail Park Parsonage Way, WN7 5SJ
Reviews Leave a review
Love this place loads of stock and staff are really helpful when needed!
Claire Daniels1 week ago
Shop good, assistants attentive. Vet dept. Disappointing stood and waited, no one appeared on reception , fave up and left.
Barbara McDonald1 month ago
Brilliant for all your fury friends, excellent customer service and support.
cote coxon1 month ago
Large carpark with disabled bays. The store was also large, with a big selection of dog products and a lift for prams etc. Upstairs there is a grooming parlour with a reception for inquiries. Also stocks all the cat's products. At the entrance is the live pets rabbits chinchilla etc. The staff was well-informed and friendly.
stephen broad1 month ago
Fantastic staff but always low on stock and awkward queuing system when busy as you basically block up an entire isle
Wend Poole4 months ago
Friendly and helpful staff. Shop has an extensive range of everything you'd ever need for your pet
J SW4 months ago
Great place locally for all your pets needs, great friendly, helpful staff to assist with questions you have
Si Fraser5 months ago
Great range of dog foods, treats and toys for our two dogs. Staff always very nice and.helpful and offer great discounts when sign up to VIP. Free items available at times also.
Donna Eccles5 months ago
The choice of stock is good, the app gives you good deals and the staff are very helpful. Only downside, I wish they'd keep the animals in larger spaces, as some of them are way too small and will give people the impression that it's okay to keep rodents in tiny cages.
Nat5 months ago
The staff were super friendly and helpful, while I was there I interacted with two members of staff and both were quite knowledgeable with the products I enquired about an anything they didn't know they quickly found out for me. Good experience
Harry Roe5 months ago
A large and fantastic range and the staff are very friendly and helpful
Lisa Mcintyre7 months ago
Items for cats across two floors which was annoying as I was told upstairs when I asked. Then had to come back down as neither the cat litter nor the feliway were upstairs with the rest of the cat things 🙄
Julie Vaughton7 months ago
Very helpfull staff but not enough of them.have bought pets from there and they are doing well.Tropical fish dont seem to last long compared to any where else.
Lynn Groves7 months ago
Not bad but there's never anyone around the fish section so you have to go from front to the back of the store a few times to get help
Lee Macfarlane8 months ago
Smaller store. Usually quite busy. Pets welcome. Good parking. Not cheap.
Diane Whelan8 months ago
Hi I usually come here with my daughter as she has two dog's the staff have always been friendly and helpful
John Haynes8 months ago
By far the worse pet shop we’ve ever been too. Firstly it smells. Secondly the staff are SO rude and unhelpful. Thirdly, we was there to by some Guppys (small fish) on offer for 3 for £12 it’s literally impossible to buy anything from here, the rather unprofessional orange haired girl started asking the following questions using an iPad:- What’s your first name? What’s your postcode? What’s your door number? What’s your surname? What’s your email address? What do you do for work? What’s your mobile number? How long are you out for? When will you be going home? I’m sorry, but WHAT THE HELL HAS IT GOT TO DO WITH YOU HOW LONG I AM OUT FOR? So… WHY do you need to know where I live? Absolutely PATHETIC!!!!!! Will NOT be shopping at any of your stores again!
Delaney Eastwood9 months ago
Great store, had exactly what I was looking for. Staff very helpful and pleasant.
Carole evans10 months ago
Feels cramped and cluttered, with the poorest selection I've seen in any pets at home. I would recommend spending an extra bit of time in the car to avoid a wasted trip, or visit poundstretcher/the range/home bargains/b&m that are all very close before getting any last bits at pets at home... If you have to.
Emma Shillam11 months ago
Good service and friendly people. Enjoyable to browse around too seeing the little furies
Milton K Photography11 months ago
Same as all the pets at home really. Look after customers and helpful. Good range of things for the rabbits
David Holt11 months ago
A great store. We take our little Morkie here for all her needs, the staff and veterinarians are all very compassionate and loving to our furry friends.
Gareth Crosby11 months ago
Good range but very, very expensive. £60 for a large bag of dog food is just daylight robbery. Went elsewhere in the end.
Jeff Nield1 year ago
Not bad price for the live food had good offers
Paul Aspinall1 year ago
Great staff, they care alot , and to go to the vets my pets arnt scared at all they are so good with the animals
Curtis Ryan1 year ago
Love it! Bought all my fish from here and they do continued support!
Megan Elizabeth1 year ago
Small but perfectly formed. If you need slight more specific/specialist pet food these guys might have what you need. If not order on line and pickup from here, there is plenty of parking. The staff are nice and friendly and the prices are moderate
Lou Knowles1 year ago
Very good. The lady on the till was very helpful. Thank you 😊
Valerie Price1 year ago
Lovely helpful staff and I was able to get what I needed for my cats
debbie gleeson1 year ago
Okay but could do with a better supply of live bugs for reptiles
Katherine Marland1 year ago
Very helpful excellent vets who don't rip you off
gem greeley1 year ago
Great choice, friendly staff.
Kathleen Smith1 year ago
The staff are absolutely brilliant, really helpful and friendly. Nothing is too much trouble.
michael hull1 year ago
Everything you can buy for a animal is right there for you to purchase.. If not the staff will order it for you and you can pick it up next day.
Tommy Cosgrove1 year ago
Great experience. Made sure I got all the freebies and discounts via the App 😃
Belinda Hatton1 year ago
A little small but still have a really great selection of products. Friendly staff would definitely use this pets at home again.
Lizzie Hunter1 year ago
Nice and quiet great value for the money Lodge is very large will come again
John Rubery1 year ago
Love the shop staff very friendly and helpful.
Jesse Ironfield1 year ago
Good pet store, has everything you need for your pet.
Iveta Prabaharana1 year ago
Properly laid out site with friendly staff and top quality stock
Brian Cox1 year ago
Helpful staff and lots of useful items to purchase along with our new pet.
Hazel Jeanie1 year ago
Always very helpful. Great groom room too.
#Its Ella1 year ago
Worst pet store I've been too for multiple reasons. 1. There's was a ran snake with a color called Jim chasing rabbits 2. The dogs where being constantly harassed by many cats there 3. There were lizards climbing in the ceiling and falling on peoples head. 4. Lastly the spicy cheetos there where actually dog food
Cameron Hudson1 year ago
Lovely friendly shop and staff , good variety and prices .
Zoe Haupt2 years ago
I have dog food on repeat deliver which didn’t arrive. I rang customer service who refunded the money but my dogs were left with no food. We went to pets at home Leigh and the staff were wonderful they were so helpful and happy. The best thing was the manager I assume he was as after I told him about having to come out when I am clinically vulnerable gave us one of the packs of dog food as compensation. I was gobsmacked! More than customer services offered. The manager guy with glasses then helped us carry food etc to the car. The leigh store deserves an award in these times for being happy helpful and responsive to customers. Well done leigh staff and thank you for all your help
Sharon Boardman2 years ago
|Monday||9:00am - 8:00pm|
|Tuesday||9:00am - 8:00pm|
|Wednesday||9:00am - 8:00pm|
|Thursday||9:00am - 8:00pm|
|Friday||9:00am - 8:00pm|
|Saturday||9:00am - 7:00pm|
|Sunday||10:30am - 4:30pm|