Parsonage Retail Park Parsonage Way, WN7 5AR
4.2 1222 reviews
Parsonage Retail Park Parsonage Way, WN7 5AR
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I like the range. It has a great range of products. However, a lot of the items are not priced. This is frustrating because you have to find someone who can price the items, which usually takes some time.
Carole evans3 weeks ago
Big carpark. Clean shop. Everything from coats to house plants to house paint and plates and cups. Would recommend this store. Prices are reasonable.
stephen broad1 month ago
Slow is just the only word I can think of. Slow tills, slow staff, couldn't recommend if you have anything urgent to do on the same day. Ordering from amazon is probably quicker.
Ayko Serrin2 months ago
Great shop and you can practically buy anything you need... however, it takes a long time at the tills as they never appear to actually have any open and want you to be served at customer services... puts you off going to this store and go to another instead.
Jordan Richmond3 months ago
The Range is well stocked and has a wide range of goods on offer,it also has a garden department where you can purchase some real bargains if you're lucky enough. If you like your hobbies,there is a wide range of material on offer but don't expect it to be like Hobbycraft which specialises in a larger range of specific hobbies. There is plenty of material for children and art crafts for their schooling. There are also a wide range of gifts on both floors from decorating materials to car products and just about everything in between. Upstairs there is a cafe but I can't review this as I haven't eaten there. The toilets are upstairs and the gents were spotless. Well done. There is also a lift and an up and down escalator for prams and wheelchair access.
Michael Black3 months ago
Male staff member in the cafe was swearing and shouting very inappropriately in front of young children. Cafe poorly staffed, no stock and filthy. A fly flew out the microwave that is supposed to be used for heating baby milk.
sam blundell4 months ago
Useless manager, leans on a till scrolling through her phone while customers line up around the store due to lack of open tills. After 5 mins then decides to request for more till staff. When asked why it took so long to open up more tills, she was still scrolling Facebook while speaking to me.
Michael Anderson4 months ago
Just been to the range and 2 young girls who are restocking the stationary area are swearing on top note to one another! I suggest you have a conversation with your staff about appropriate behaviour whilst at work. Very unprofessional.
Paddy Blue5 months ago
Brilliant home store I love it and it's massive
Bounce Musicfm5 months ago
Well stocked store BUT ever time I visit it takes me longer to find a staff member or walk to the tills for a price check. I picked up 4 items and none had a price tag. Very annoying and time wasting Walking around the store there was no prices on most items If staff are stocking items then common sense would be to make sure things have prices
Caroline Haynes6 months ago
It's a nice place to look round, bought quit a few items,always some kind of variety at a decent price,upstairs cafe and toilets never used the cafe so can't comment.
steven Hollis7 months ago
When you need a phone pin to get into swap sim cards then The Range has you covered.
Henry Seddon Jnr (H)7 months ago
Excellent service. Being disabled store staff helped us with getting our purchase from upstairs to in our car. All very helpful.
Mark Barber7 months ago
Huge range of goods at fair prices unfortunately the car disabled bays are too far away from the entrance.
christopher02697 months ago
Nice store well stocked and fine n dandy till you try to get through the tills. Not enough sufficiently trained staff to keep things moving. The staff are pleasent but struggle in a variety of situations, your usually subjected to a wait to get out of the store this has happened many times even when there is only one person in front of you with a few items. Also be aware that reduced price items often remain full priced when scanned at the till, this has happened to me on more than one occasion.
Dave Goacher8 months ago
New. Clean efficiency run with a café. Really lovely
Anne McCurrie8 months ago
Fantastic layout. It's so easy to find what you need. The staff are really helpful and the prices are decent.
Sophie Madden8 months ago
Been in just now for bedding plants. All bone dry and dead or dying. Not been watered for days. Spoke to Customer Service who argued someone had watered them that morning. This was clearly not true!! He eventually conceded, after trying to say that they had been watered and arguing the point, then saying they had not enough staff Bad customer service arguing and lying to customers
Yvonne Edwards8 months ago
This branch of the range saved the day for our neighbours gender reveal by supplying the gas for the balloon. Special thanks to Josh the store manager for going above and beyond. Great store with lots of lovely items in.
Elizabeth McGrath8 months ago
Lots of lovely items and vast stock. Sadly the staff try and use customer services desk instead of opening tills correctly meaning large queues and hard to get larger items scanned, some staff helpful, Sadly others never leave behind the customer services so you struggle with larger items. Need to improve this or sadly they will loose custom due to this issue.
Sharron Sanderson10 months ago
Love The Range, always come out with loads I didn't think I needed. The art and craft section is amazing for all ages.
Karen Lowe10 months ago
I'm actually in the store as I write this review , once again its guess the price of products as no prices on the shelves in the craft section, Ask a young girl Charlotte why no prices on anything and got a reply in a cocky rude tone that she knows there are no prices on stuff as they are short staffed and a shoulder shrug, so I asked was it a guessing game as they never have prices on, was told however that what I needed she would have to take to the till then if that's what I wanted...I did retail for 30+ years and never once had a member of staff with an attitude that. If you don't like the job leave..Still pulling faces as I pass by.
Jo1 year ago
Have always loved this store, and while there still is an excellent choice of products (except the craft section which has reduced every time I visit) the thing that has put me off returning to the Leigh branch in the future is the fact that on almost every occasion, there will be two people stocking shelves, who are not being very subtle about the fact that they are slagging off another colleagues every move! There was even some name dropping at one point! Please stop doing this folks! It is highly unprofessional and very off putting for customers!
Vee Maher1 year ago
Found some lovely Christmas decorations. The variety of items on offer overall is okay but it isn’t the biggest range ever. I do have two negatives of the range (this may apply to other range stores as well not just this one). My first thing is that if you buy anything that is more fragile e.g glass baubles or plates, they do not have anything to wrap them in. This can be quite frustrating. The second thing is that they cannot seem to tell you if they have anything in stock. On one day, I asked if they had more of an item in stock and the lady just replied that they do have stock but until they open the box on the shop floor they don’t know what it is. It surprised me that such a big chain store had such a terrible stock tracking process. On a second occasion (a week later) I asked another member of staff and he was way more helpful. He offered to check if there were any in a draw/direct storage for the item and then when there wasn’t he took down my details and said that if they get any in they will call.
Harriett georgia1 year ago
I don't know where The Range gets it's name but it is appropriate considering the diversity of it's product range. Everything does revolve around household items, from wall coverings and hangings, to kitchen ware, bedroom and bathroom; to decorating, garden and maintenance including tools and equipment. With such a "range" there is a limit to the number of items in each group but there are two things that they have a great selection of .... pictures and mirrors. Reminds me of a Swedish company ... just smaller. Prices are good too and no shortage of parking. Nothings perfect but I honestly can't find any negatives based on my last visit.
Jayne Barlow1 year ago
I can't say that I'm a fan of this store. While this does not apply to all staff members, there are more than I would like to mention who just stand around chatting while people are waiting to be served. Customer service desk seems to be allocated to those with the worst level of Customer Service. Unable to return/ refund as "not my job" or "my manager isn't in so you'll need to come back". Shop floor isn't much better as trying to get assistance is more a matter of luck! Perhaps send management to other stores to pick up the necessary skills and to share them with their staff!
Amanda Hearns1 year ago
Quick call in to check curtain styles for kitchen , but unfortunately non to liking , staff pleasant enough in store , didn't look around as needed to be elsewhere , Christmas very much on the agenda with music playing Christmas Songs seemed weird listening as store selling plenty of Halloween products , only 12th October each to their own I suppose 😄
Mary Meadows1 year ago
Always a mixed experience. Store layout a chaotic mix - spend a lot of time in- store searching. Some good quality items & bargains can be found. Staff seem mainly bored ( usually visit after tea) but helpful when pressed. Till arrangements using Customer Services desk very messy (and staff agree). Could do things much better.
Ray Potts1 year ago
I wanted to buy a lamp, £100.00 I asked if I could see the lamp out of the box. NO, the girl would not even try and help. I asked another girl about cot duvet. She did not have an idea and said go and look up stairs, nothing but garden equipment. They never wear mask and lots of products don't have prices on, not happy with that shop. Went to eccles today bought the £100.00 lamp, and bought the cot duvet, in the sale at 4.00 pound, had to ask the price at till but staff are very helpful in eccles.
Kim Heywood1 year ago
Tills not open, except customer service, although due to the competitive market they still have a smile on their face like the guy I don’t know what his name is but he’s a big guy on customer service. I was behind a woman who has a child on a wheel chair that had not been out in a year but he’s was brill with her child and she was loving him! Thank god for people like him, the 5 stars are for him
P L1 year ago
Good shop plenty of good items. But service at the till is dreadful. Very long queue to pay for items. The store manager just stood there when he could of jumped on a till himself.
Chris Norgrove1 year ago
Easy access and parking. Great range of goods especially the outside garden bit. Has a lot more than my branch.
Gilma Meadowcroft1 year ago
Usually really impressed by Leigh Range, but not today (1st November). Arrived and it was chucking it down with rain and was faced with a queue of around 20 people outside. When I eventually got inside it was clear what the problem was, people couldn't get in because as there was only 1 checkout manned, people were queuing at the till to get out. When I eventually got out, there was an even bigger queue outside. I accept that social distancing measures need to be maintained but come on Range, give people a chance!!!
Tony Bradley2 years ago
Excellent shop,friendly staff.Me and my wife impressed.We visited the cafe and Scottish lass was so gracious and sweet,good coffee too.
Ian Aldridge2 years ago
Really nice, could have spent loads
susan miller2 years ago
Love the Range, best shop to come to leigh ! Lovely big store and the cafe upstairs is brilliant with nice but cheap food. My kids love it.
Lynsey Povah2 years ago
Poor for seasonal garden plants, low stocks and everything looked tired.
Alison Potts2 years ago
|Monday||9:00am - 8:00pm|
|Tuesday||9:00am - 8:00pm|
|Wednesday||9:00am - 8:00pm|
|Thursday||9:00am - 8:00pm|
|Friday||9:00am - 8:00pm|
|Saturday||9:00am - 8:00pm|
|Sunday||10:30am - 4:30pm|