If I could give TQ Law zero stars, I would do it without hesitation. My experience with this law firm while trying to acquire conveyancing services for my flat at Media City UK has been nothing short of a complete disaster.
I instructed them to act on my behalf on February 28th 2023, on June 21st, out of the blue, I received an email from TQ Law, informing me that they had just realised the building was over 5 stories high, and they were unable to represent me.
Unfortunately it turns out TQ Law aren't able to provide conveyancing services on buildings that are over 5 stories.
I find it utterly unacceptable that it took them four months to realise such a crucial detail, wasting my precious time and delaying the entire process.
What's even more infuriating is that there was no offer of a refund or any form of compensation for the colossal amount of time and effort I invested in this debacle. It's as if they couldn't care less about their mistakes and the impact it had on their clients. Instead I was sent an email that essentially told me 'Tough luck'.
TQ Law seem to prioritise taking on cases without actually understanding whats involved. If they aren't able to provide conveyancing services for buildings over 5 stories - they should make that clear from the outset.
My experience with TQ Law has left me feeling frustrated, disillusioned, and financially drained.
Chris Ward1 month ago
Using TQ Law to complete the sale of our home was seamless. Their steps are effortless and they keep you inform at every stage. I would highly recommend this solicitor
Richard Hamden2 months ago
Carol and her team at TQ Law dealt with the purchase of my house flawlessly.
Clear lines of communication and very helpful.
Would definitely use again.
Scott Ward2 months ago
TQ law was recommended by our estate agent. We made good choice. They were always responding within short time. They supported us in the most stressful moments in all the process of buying our house. I would go with TQ Law again
5 big stars !
Anna Pawlowicz2 months ago
Used TQ law to sell my three apartments
So helpful, always contactable, and everything went through relatively easy
A special mention to Lindsey, who was so accommodating with a problem that occurred after the sale from one of the management companies .
A couple of emails later and the matter was resolved .
Stephen Wilkinson3 months ago
Tracey and her team were brilliant from start to finish. Very knowledge and helpful. Made the whole process much less stressful for us. Prompt at responding to emails and messages. Would highly recommend using TQ law.
Andrea4 months ago
Just used TQ Law for the second time for my house move and Joanna and her team were fantastic once again! Kathryn kept me to up to date at all times and the sale went through quickly and smoothly. Thank you very much I will not hesitate to use you in the future.
Charlotte Olivia4 months ago
I am so glad we went with TQ law to purchase our first home. Shaunna and her team were on hand to answer my many calls, emails and questions with quick same day, even same hour responses. The process went smoothly and quickly and I generally believe that was due to how efficiently they work as a team. Struggling with anxiety, I couldn’t have wished for a friendlier firm to support us through the process. Everything is handled by email and a modern app, so no delays waiting for posted documents and the tracker to monitor your milestones was really helpful and engaging. Thank you team SP, you do a fabulous job at TQ.
Rebecca Roberts7 months ago
Impressed and Ive used a lot of Solicitors in my years of working for them, coveyancing many times and other cases. Responsive in communication which has been a previous big issue with other firms not answering calls, or emails for days or over a week but TQ Law were great. No sale no fee. Their online conveyancing instead of paperwork, printing & post was brilliant. Best online site too.Recommended to other people.
G GILES7 months ago
We were looked after by the Carol Morris team and were impressed by the efficiency. Everything was on line, so it was very quick when needing to sign things off. I would like to say a special thank you to Becky Hollingsworth, who went above and beyond, kept us informed and is a real asset to the company. She is brilliant. I hope the company recognise her dedication!
Many thanks to the CM Team.
We would use this company again.
Katie Ware9 months ago
TQ Law dealt with the sale of my shared ownership property and were brilliant from start to finish. Communication was excellent and the online portal was easy to use. Thank you to Katrina, Katie and Megan in Team KP who were all fantastic!
Emily Stevens9 months ago
Team KP at TQ law were extremely helpful and reliable throughout our whole house-buying process. Our purchase was slowed down due to the sellers solicitors (in no control of Team KP) but they continued to stay in contact with me regularly, chase for me constantly and make sure everything was done in a very timely manner! Amazing service and would highly recommend to anyone.
Abigayle Edney10 months ago
Previous experience of dealing with solicitors is reminiscent of wading through mud, hard work, not to mention very expensive. These guys are excellent. Reasonably priced, speedy, on the ball, thorough, communicative. I could always get hold of someone on the phone. Would I recommend them? Definitely, in fact I already have
Krissy Millington10 months ago
Thank you to Katrina, Katie and Megan for helping me with the sale and purchase of my property. It was not a straightforward journey (through no fault of TQ) and the ladies were very quick to respond to my many emails so I was aware of the progress. They always responded with clear and honest answers within an hour (at the very latest) and I was really grateful for the regular updates. It was a long 6 month journey and I really didn't think the purchase was going to happen at one point due to issues with the lender, but the ladies made it happen. I am really grateful! Thank you again.
Sian Gregory11 months ago
The team at TQ law ( Resi team) who handled my sale was fantastic, they did a very good job and communication was fantastic throughout the whole transaction, special thanks to Katie, Katrina & Megan.
The fee structure is very clear and there is no hidden extras like other solicitors.
I will be recommending TQ law to my friends and family.
Jay Khan11 months ago
We were recommended to use TQ Law by our estate agents and I am so pleased we went them. The team have all been so helpful and patient throughout the entire process, especially Lyndsey. Nothing was too much trouble and they explained things thoroughly. Would definitely recommend them. A great friendly but professional service. Thank you.
Claire Dighton1 year ago
Outstanding!!... Second property I've sold in two years and again i used TQ in Leigh, but this time my house was sold within 5 weeks? a cash sale, last year I sold my property within10 weeks? again using TQ Leigh, my advice to anyone using TQ, is to let them get on with the job, don't be impatient ringing for updates, just look out for the emails and reply promptly, they have time lines they stick to and they do there job well... fabulous job TQ.. I wouldn't use any other solicitor.
Mary Harris1 year ago
TQ Law helped us with the sale our our buy-to-let property. It wasn't a particularly straightforward sale but they kept at it and informed us of progress really well. Communication is key in these situations and they kept up with our requests for updates and helped us to understand where we were in the process each time we asked. We are a long distance from them so everything was done by email apart from the very last documents which needed to be posted. This suited us well as it meant we could respond as quickly as possible without needing to rely on the post. Great experience!
Esther Nelson1 year ago
We used TQ Law for the purchase of our new property, we were first time buyers and they made the process really straightforward and easy. Carol and her team (Louise, Shannon) we’re fantastic, really quick to respond to emails and helped us chase enquires. Everything was done remotely , which really suited us as we work full time. Overall, we would highly recommend TQ Law. Stephen and Olivia.
Stephen Sherry1 year ago
Fantastic service from start to finish! A special thank you to Carol, Louise and Shannon who kept me updated throughout the entire buying and selling process. So helpful and friendly. Nothing was too much trouble - I would recommend them to anyone!
Antonia Reading1 year ago
Fantastic service from start to finish. Kept well informed all the way through the process and I felt the team pushed on my behalf. I would recommend to anyone to use. Special thanks to Carol and her team that I have now used twice.
matt townley1 year ago
TQ have been the best during my first time conveyancing, nothing is ever too much trouble and they have your best interests at all times. Rachel, Kim & Charlotte have been absolutely amazing and I cannot thank them enough for everything they have done. Conveyancing isn’t always straight forward but TQ will always guide you through the process to ensure a stress free and seamless transaction. Thank you 😊
Lyndsey Eatough1 year ago
Shaunna, Jade and Laura were fantastic. As first time buyers they took time to answer our questions and explain each stage of the process. We were initially nervous about using a firm that wasn't local to us however, this was not a problem. We were always able to get hold of the team and we found that our side of the process moved a lot quicker than the sellers (who were using a local solicitor). We would highly recommend TQ Law and are very grateful for their assistance with the purchase of our home.
Kate Howell1 year ago
We’ve used TQ LAW for the first time this year. And I’m impressed with the service we have received. Always keeping us up to date with the progress of the sale. Easy to get hold of. Reply to emails Asap. Chasing up the other side frequently and finding out any information we have requested. I will definitely be using them again in the future. Made the sale of our home a breeze
Rubie-Lei Cox1 year ago
I can totally recommend TQ Law. They acted on our behalf when we sold our property. At first we were not sure about using an online solicitor but they could not have been more helpful and efficient….their communication was excellent, we knew exactly what was happening during the whole process.Plus there fees were excellent value…what’s not to love?!
Maggie Scott1 year ago
Our sale and purchase took a very lengthy 6 months but this wasn't due to TQ, delays came from our purchase side. Overall we were very satisfied with TQ's legal services, they were easy to get in touch with, always responded to emails, definitely the best solicitors I have used so far for conveyancing. Would use in the future and recommend to others. Thank you Jilly and Tracey :-)
Lauren1 year ago
Brilliant solicitors. Ashley Williams and her team helped me with the sale of my flat. I had already moved to France but despite the long distance, they made everything super easy. They were very responsive, resourceful and I really didn't have the easiest buyers. Highly recommend!
Cat1 year ago
TQ Law have dealt with the sale of my house and have been nothing short of amazing. Ashley is great and communicates with you every step of the way. She is honest, open and on hand to answer any questions!
During the process, Kelsey picked up some work due to annual leave and was great. She called me when she said she would and she found the answers to my questions in a very timely manner.
Thank you to all the team at TQ Law, I would definitely use them again and have recommended them to a number of friends already.
sophie hatton1 year ago
Tq law were the solicitors who helped me and my partner during the process of buying our first home.
they were helpful, friendly, and the whole process was super quick.
Emails were responded to quickly and every question we had was answered.
Kathryn was the lady who was the main person dealing with our case and I have nothing but praise and thanks for her. She was amazing throughout, friendly, quick, always kept us in the loop of what was happening, and answered every question we had ( as we were totally new to the whole process of buying a house ) no question was ever to silly.
Thank-you a thousand times over.
Joanna was another lady who we had communications with throughout the process, again super friendly, helpful, all emails answered and quick. Again Thank you so much.
Highly recommend TQ law.
Lauren o & Joshua B
Lauren Osborne1 year ago
TQ Law have been the best Conveyancing Solicitors I have dealt with.
They are professional, polite and very prompt in the way they work.
Everything is actioned in a speedy manner and I always received a response almost immediately to my emails.
I wouldn't hesitate to use them again if needed and would highly recommend them to anybody.
Thanks for your work on my file.
Rachel Reynolds1 year ago
TQ Law dealt with me in a professional way and showed patience and understanding during my many enquiries. "Many thanks for your excellent work on my behalf. You were very helpful. I shall always say, “I had the best possible solicitor” to work with my cause.
Slawek Kawa1 year ago
What a lovely company to deal with. Customer focussed. Very professional and proactive. All documents they provided were accompanied with clear explanation and instructions for completion. Brought our sale to a very early conclusion. Great communication throughout the contact. Highly recommended.
Linda Bateman1 year ago
We used TQ law solicitors when selling our parents home. They were excellent. They kept us informed of the purchase throughout. All queries answered, nothing was too much trouble. So much so we are using them again as we are currently selling our home. I would just like to say a big thank you to all the hard working team at TQ law
Deborah Cogan1 year ago
Very efficient handling of conveyancing of property. Nearly all of the process was dealt with online. The need for information, completion of forms etc. was well explained. Very good communication throughout.
Gill Martin1 year ago
We have recently used TQ Law to purchase our property and they were excellent from start to finish.
Great communication, responded very quickly and nothing was too much trouble.
The staff we dealt with were lovely and very helpful. We would definitely use again and highly recommend. Thank you 😊
Michelle Hatton1 year ago
I would highly recommend TQ Law if you are looking for good honest solicitors who don’t rip you off with extortionate fees. I sold my late fathers property through them and found the company easy to deal with. They were very thorough and I always felt that they had my best interests at heart whilst dealing with awkward buyers. All paperwork was dealt with efficiently and I found their communication excellent. Special thanks to Katie, Kathryn and Joanna for making the transaction relatively stress free!
Marie Darlington1 year ago
We have recently used TQ Law to sell our home and purchase our new one.
What an absolutely pleasure working with them.
Nothing was to much trouble and always on the other end of the phone to walk us through the complicated processes.
All the staff were lovely to talk to and we were quickly put through to someone to assist or called back quickly if they were all busy.
What an absolute pleasure and would use them again in a heart beat.
Mike cookson1 year ago
I was recommended TQ law by my estate agent to carry out the legal aspects of my house purchase. I have had nothing but a positive experience with TQ law. From the moment my offer was accepted, TQ law kept me up to date with what would happen next and helped with any questions I had regarding filling in the relevant paperwork. Today, the purchase of my first home has completed. Thank you TQ law, we would definitely use this company again
Rachael Bowis1 year ago
Excellent service from start to finish! Couldn't have asked for better. Correspondence was quick and easy and always professional. Would absolutely recommend
Gwynne Harrison1 year ago
We used TQ Law to help sell my parents property. They were brilliant. Very considerate to my parents needs as my parents are getting old and pretty technophobic. They communicated regularly throughout the process and completed on the agreed date swiftly and efficiently. I would recommend using them as all the staff were very helpful and friendly too. Thanks for everything.
Anne Faulkner1 year ago
Myself and my partner are first time buyers and decided to use TQ law as our solicitors, and I can not recommend them enough. With being first time buyers we where clueless to what the process was but they made it very easy for us. Would especially like to thank Joanna Atkinson and Kathryn Wild who kept us updated every step of the way. We will definitely be using this team again in the future. Thank you!
Megan Dainty1 year ago
We used TQ law to purchase our first home. From the first email we received from the team we have had nothing but professional and efficient service. Katrina and her team have been a massive help and guided us through the whole process and made it as smooth and unproblematic as possible. We would definitely recommend and we would definitely use TQ law again in the future. Thank you for everything.
Caitlin Cowie1 year ago
Highly recommend TQ Law to anyone we used them to sell a property. From start to finish they were very thorough making sure we fully understood all paper work. They were very responsive and kept us fully updated on the process of the sale. Thank you to Katrina and her team for making the sale stress free.
Debbie Hodgin1 year ago
I’m very pleased with the fantastic service that they have provided. Everyone were so polite and respectful. I rate them 5 star and 100% recommend to anyone who needs a lawyer.
Many thanks again
Helen Bagheri1 year ago
We used this company to buy our first family home and nothing was to hard for them louise Shannon and Carol where amazing and helped us through everything. Nothing was to much trouble and no question was to silly for them to answer we can't thank you all enough for the amazing service you have given us. Thank you again 💓
Rebecca Knowles1 year ago
Thank you to everyone at TQ law for the timely processing of my property purchased. Everyone was courteous helped with any queries I had. Would strongly recommend, also dealt with the sale of my previous property. Thank you again!
Clare nolan1 year ago
I can honestly say all the staff at TQ Law have been amazing, they are very responsive, professional and they care!! Joanna Atkinson and Kathryn Wild you have helped me so much, I will recommending you to my friends and family!! Thank you so much
Rita STANDRING1 year ago
Thank you to everyone at TQ Law for the great experience while selling my property. Emma kept me informed through every step and others on her team also kept me informed.
Me and my partner plan to sell her house in 2-3 years time and I will definitely use TQ Law again.
Alistair1 year ago
I just sold my property through TQ Law and the first thing I have to say there was absolutely no drama selling through them. It seemed like nothing was a problem and everything could be resolved They were always patient with requests to questions I had no answers to and things went smoothly. Especially for me as I live abroad so the whole legal sale was done with me not even being in the UK. Very professional and thankfully, to get that level of professionalism, they did not break my bank balance with astronomical fees. Look I get it. Everyone has different experiences, because we all have different circumstances, but what I would say is this ...it´s not what the problem is ...its your approach to dealing with it, and TQ Legal have got that spot on. Deserve to be recommended
ZooMedia2 years ago
Katrina, Abi and Katie dealt with our matter and I could not fault them at all. They are true professionals who go above and beyond. They made us feel at ease and we knew we could trust them to bring our files to a swift completion. They always kept us updated and I would not hesitate to recommend them to friends and family. They are a credit to the firm. Thank you again for all of your hard work it is appreciated.
Daniel Jones2 years ago
As first time buyers, Tracey and her team, Sara and Jade made the transaction as smooth as possible and we would not hesitate to use them in the future and we will certainly recommend them to friends and family.
We were kept fully updated along the way and whenever we needed to contact them they were very responsive on both telephone and email. Any questions at all (and believe me, we had a lot) were answered and the legal jargon broken down for us so we could understand it.
If we could give 10 stars we would. Thank you so much team Tan!!!
Liam Fraser2 years ago
TQ Law was amazingly efficient and made thing very easy and straight forward for our first time buy! Abigail, Katrina and Katie’s team were extremely quick and informative every step of the way. I wouldn’t hesitate to recommend to anyone! Fantastic throughout!
Beth Bostock2 years ago
We used TQ Law to deal with our conveyancing when selling our property. The service we received from Charlotte Andrews was outstanding! She went above and beyond to help us through a difficult sale. Nothing was ever too much. We can’t thank her enough!
We will definitely be recommending TQ Law to anyone who would need their services.
Alan Gidman2 years ago
TQ Law provide an absolutely fantastic conveyancing service, there staff are incredibly friendly, professional, helpful and make the conveyancing process very easy. TQ Law guided and supported me throughout the conveyancing process and could not have been more helpful. They were always available to take calls, answer questions and chased the other side without needing to be asked. TQ Law took the stress out of this very challenging process, I definitely will be using them again!! 10/10 service!!
Sanjay Sharma2 years ago
We chose TQ law for both our house sale and purchase as recommended by our estate agent. Prices were very competitive and customer service excellent. Despite the increased pressure over the past couple of months. Tracey, Sara and Jade from the RESI TAN team have been fabulous. They were very responsive and efficient and kept us informed every step of the way. They were quick to answer any questions and provide reassurance throughout the whole process. Would highly recommend!
Hannah Traynor2 years ago
I could not highly recommend Carol Morris and her Team enough. They were highly professional throughout the whole selling/buying process and were contactable at all times. We were lucky enough to get our sale/purchase through just in time to not have to pay stamp duty and I believe this will have been down to TQ Law. Will be definately using them again.
Emma Walker2 years ago
I was referred to TQ after my appointed solicitor fell through. They were fast, efficient and very professional. They are always responsive and managed a very stressed and demanding client very well. I’d 100% recommend these guys for anyone looking for representation when moving home. Thanks so much everyone, especially Joanna, Kathryn and Irene!
Kev Norris2 years ago
Carol and her team ( Shannon, Louise and Bryan) have been fantastic throughout the sale of our house. They were responsive to the time pressures of our chain and our communications. They were also very proactive in liaising with the other legal teams representing the other members of their chain. I would highly recommend them.
Anthony Tilstone2 years ago
We used TQ for the conveyancing on the sale and purchase of our new home. Jade, Sara and Tracey on the Resi team were brilliant.
Communication was excellent and they kept me informed of all progress on both properties. They could be hard to reach on the phone on certain days but responded to emails or called me back within minutes if I had a specific queries.
The prices were incredibly competitive and service was excellent.
Andy Graham2 years ago
I appreciated them responding readily to my emails and phone calls. Joanna always got back to me quickly. Professional and kept me informed as to where things were up to in the process of selling a property.
Good value for money in their charges. No hidden extras.
Vivien Burrow2 years ago
It would be hard to think of anything negative to say about TQ Law. In fact we have nothing but praise for them. From start to finish TQ have been so responsive, supportive and professional. We found out about TQ by recommendation and we weren't disappointed. From the offset we were well looked after. The fees are low and service high. Nothing was too much trouble. A big shout out to Sara and Jade who were always there for us and we never had to wait long for a reply. Reassuring and efficient. The team saw our conveyencing through to the end. Thank you TQ for a smooth transition into our new home!
Monica Catherine2 years ago
TQ Law were first class throughout the sale of our home. They guided & helped us in whichever way we asked & the always got back to us very quickly either by email or phone. I couldn’t fault the team in any way & I will definitely be using them again in the future.
Callum Whitehead2 years ago
Nothing but good words to say about the team here. They were quick at responding to anything I asked, quick at chasing up anything outstanding and always helpful. The process was fast overall and it’s down to the team here making that happen.
Thank you and would definitely recommend to anyone else!
Demi Collins2 years ago
As first time buyers we were new to the process but TQ were happy to explain everything and answer our many questions and phone calls. All the paperwork and fine detail was done efficiently and professionally and they chased the 'other side' when needed. We would highly recommend TQ to anyone and would use them again in the future. Thanks you very much.
suzanne kay2 years ago