Awful company to order from, took my money and sent no order confirmation whatsoever, when I had to chase them up because I had not received my order or any correspondence from them whatsoever I received a phone call telling me the item I ordered was out of stock upon ordering! Didn’t bother to inform me of this! Asked me to wait another five days for it to come in stock and promised it would be sent that day via next day delivery! That day arrived and went and no order arrived! Upon chasing them up once again a staff member emailed me (the first ever email off them!) and lied in the email saying it had been sent out for delivery the previous week ? guess she didn’t realise I had been informed the item was out of stock and they couldn’t deliver it before she sent the email! If you are going to tell your customers lies at least check what you’ve already told your customers before you trip yourself up!!!!! Needless to say I would never order from this company again, first and definitely the last time!!
In response to the owner who has replied to this review the toilet seat was most definitely bought from bubbles bathrooms Order No: 1323-BUB which was eventually delivered so you do deliver as well ?
BS Jones
6 months ago
Very friendly and knowable staff, nothing was too much trouble. I would highly recommend and will return when the need arises.
Michelle Porter
6 months ago
The place is generally ok, the only drawback is the lack of prices at exhibitions. I will definitely choose other companies
Lukasz Witowski
7 months ago
Mark a and his staff are friendly, helpful.Mark always makes us feel more like friends than customers,nothing is too much trouble whenever we need assistance.bought our complete shower and toilet suite from bubbles ,would recommend a a visit either looking for tiles or newbathrroom
Dale Smethurst
10 months ago
Excellent choice of every kind of bathroom equipment and flooring. Mark is the nicest person ever. His knowledge of products is amazing.
Joanne Brown
1 year ago
Mike was extremely helpful. He even managed to get the VAT knocked off as we are removing a bath due to my wife’s disability. Saved us nearly £800. We’ve used them before & the quality was great & lasted the test of time.
Chris Sutton
1 year ago
This place is amazing,
So much choice and very informative helpful staff. Highly recommended.
Jean Lowe
1 year ago
Called into Bubbles and Dreams this morning with no idea what I wanted but walked out beaming with my new bathroom ordered ? The staff are fantastic, so friendly, knowledgeable and helpful, nothing was too much trouble for them. I would definitely recommend ?
Cheryl Peachey
1 year ago
Fantastic range to choose from
Lovely friendly and helpful staff
Dawn Morris
1 year ago
Extremely helpful, from start to finish. Would highly recommend. Good valve products. Excellent knowledge from all the staff. Thanks Mark, and all the staff
Lorraine Sharrock-Peplow
1 year ago
Very friendly and helpful. Large warehouse with everything you'd need for the bathroom. Sorted with what I wanted in 10 mins
Christine Hilton
1 year ago
Helpful staff and fairly good selection of tiles for a small local business. Was very happy with all my bathroom fittings & tiles I bought from them a few years ago, which have stood the test of time, so made it my first port of call for this year's floor upgrade!
Leonora Chandler
1 year ago
Fantastic choice. Staff were excellent really helpful, friendly and carried our tiles etc to car. Thanks.
anita ball
1 year ago
A good well stocked store, friendly staff we used this company to refurbish a bathroom they started on time did a very good job finished on time fitting team friendly well mannered obliging team and very satisfied with finished job
Kenneth Latham
1 year ago
Would recommend loads to choose from at a great price staff are excellent
Phil Caley
2 years ago
Friendly efficient reasonably priced. Easy to find, adequate parking. Huge selection. No silly frills. Definitely the best place for bathrooms.
Dave Shaw
2 years ago
Mark is just amazing with a great personality, excellent customer service, let's you choose what you want with no pressure at all, any problems and he sorts it out straight away. Great place if you need a new bathroom, 5 star service all the way. ?
Shane
2 years ago
Willbe going here in next week or two to pick bathroom furniture for are bathroom revive.lads are good and give good advice.
Alan Oliver
2 years ago
If you want a new bathroom, this is the place to go. Really helpful and friendly staff.
Tony Bradley
2 years ago
Great, affordable bathroom gear. Helpful Staff
George Cater
2 years ago
We visited Bubbles and Dreams on recommendation of our plumber as a high quality, no frills, expert help and no hard sell service. Absolutely spot on!
The warehouse is set out so you can easily see the set-up and variety of products. My elderly father had every last item needed for his fitting sorted out and a second visit with me with changes with no difficulty. The items received were high quality, delivered carefully on the day as arranged. The price tag very competitive. Very pleased and would highly recommend. A shopping tip is to dress warmly for the warehouse, it’s very draughty but the good value makes it worthwhile.
chip hurley
2 years ago
Would highly recommend bubbles and dreams, Mark and all the staff are very helpful and very knowledgeable nothing is to much trouble, very happy with the prices and the quality would definitely use again
Lorraine Mitchell
2 years ago
Lots to look at displays set up and reasonably price , good information witch we hadn't thought off witch saved us money and you cant beet that.
Andrew Dawber
2 years ago
Extremely helpful staff. Large variety in stotey
Helen Dixon
2 years ago
Brilliant products amazing customer service from Mark, Harrison and the delivery lads. Mark created a fantastic plan which has resulted in everything we wanted and more. Steve fitted the bathroom and ensuite and did an amazing job. I couldn't rate all involved highly enough. Only wish we got this level of quality and service from all retail and trades people . Haven't stopped recommending to family and friends.
Maria Caves
3 years ago
Excellent prices for top tiles. Staff couldn't do enough to help us .Highly recommended !!!!!
David Lancaster
3 years ago
Mike was really helpful and will get my business when i return with my drawing and design for my bathroom
Jonathan Sharrocks
3 years ago
Great place. Bought all we needed to refurbish family bathroom, en-suite and shower room.very pleased with all of the items bought. Delivery when we needed it. Thanks to all the staff.
Jennifer Ramwell
3 years ago
Couldn’t rate more highly. Mark and Harrison were great throughout the process of selecting what we wanted and offered great advice throughout. We ordered a full suite including tiles and will definitely be returning in the future on the next one. Delivery guys were great and turned up when they said they would.
Benn Farnworth
3 years ago
Mark and Harrison always helpfull great selection. Thanks lads
chris williams
3 years ago
The staff are very helpful and the prices are good.
Lynda Henshaw
3 years ago
Really good warehouse with lots of space for many displays. Also backed up with a separate file warehouse and a helpful sales team. Recommended.
Andrew L
3 years ago
We bought a ensuite and bathroom suite from Bubbles and Dreams. The customer service is amazing, felt like we had known them for years. Excellent service from start to finish. Would highly recommend.
Michael Atherton
3 years ago
Brilliant team at Bubbles and Dreams helped us make-over our smallest room in the house! Staff were really helpful, gave us some great recommendations which worked brilliantly. The finished results are fab. Thanks to Mark and the rest of the guys.
Michelle Lewthwaite
3 years ago