Excellent service! Leon and his team were ever so professional, efficient and tidy! The end results were amazing and we are so happy with our log fire. Couldn’t recommend ELB enough.
Penny Birchall1 year ago
A brilliant service from start to finish. I love my new fire and fireplace, Leon couldn’t have been more helpful in helping me decide what to have. He was incredibly patient with my 100’s of questions!
The fitters were also really friendly and did a great job, including taking everything away and tidying up.
Fiona Foster1 year ago
Recently had a fireplace installed by ELB & very pleased with it.. The lounge is transformed with the colour changing electric fire with a wall mounted tele.. Initial hiccough with a non colour changing unit which was quickly sorted..
It is not cheap but the effect you get is worth it.,
All in all, great friendly service.. 👍🏻
jagadeeswari K1 year ago
Good family run business offering excellent value for money & customer service.
Elb offer the whole package from removal of old fireplace & capping off gas, to building and installing the new media wall.
Thank you & can’t wait for the room to be finished so we can use it.
Lisa & Dean
Lisa Rowlands1 year ago
Excellent service, ELB go above and beyond with customer focus, the fire and surround is stunningly beautiful, quality and value with an attention to detail, the advise and knowledge given was impartial, helping us to create a visually magnificent centerpiece for our home.
Mark Urwin1 year ago
Another outstanding job - absolutely in love with our new burner. Leon and the team are fantastic to have around and ensure everything is spotless when they leave. If you need or want a new fire, call ELB fireplaces.
Rebecca Blakey1 year ago
Brilliant from start to finish! Came out to quote and ran through with the builder where the roof timbers needed to go, loads of options available for a competitive price. Looks amazing and installed without any mess. Thanks
Michael Richardson1 year ago
If you want a professional service from start to finish ElB Fireplaces is the place to go. No stress and no mess. There team of fitters are excellent and the sales team are great too. Very happy with the full service they offer.
Carol Wallace1 year ago
Terrific service all round. From initial contact, to the on site survey through to installation of our Chesney Salisbury 5 we have nothing but high praise for Leon and his team.
The end result is superb and we are over the moon.
Super friendly company and tradesmen and please do get in touch with them if you are looking for a stove, we can’t recommend them highly enough.
Arthur Parsons1 year ago
So pleased with our fireplace from ELB! It has literally transformed our living room. The service from Leon and his team was fantastic from start to finish. Very responsive, super helpful and high quality finish all round.
Sarah Tyson1 year ago
Absolutely made up with our log burner. Quality service but also really sound products and fitting. The women in the office were so friendly. Leon is a dream and the lads who fitted the fire were very respectful and a pleasure to have in my home. Completely stress free work. I wish I needed another fire so we could do it all again. I will be recommending to all of our friends.
chantal Turner1 year ago
We had a new fire and media wall installed in our living room. Top service from start to finish. Delighted with it and would definitely recommend.
S L1 year ago
Absolutely fantastic from start to finish. Leon gave us excellent advice to help us decide on fireplaces and log burner. The team who fitted it were very professional and ensured that work was completed quickly and to a very high standard. They cleaned up after themselves and involved us in any decision making throughout the process.
Would highly recommend Leon and the ELB team.
Chris Semple1 year ago
Very impressed with my new media wall. The workmanship is second to none and all staff have been a pleasure to deal with from start to finish. Would highly recommend ELB.
Ryan Houghton11 months ago
Excellent job done by Leon and the team. This is my 2nd fire done by them.
Such a nice family run business with a personal but very professional service. I wouldn’t recommend anyone else.
Helen Rigby11 months ago
Had fantastic service from start to finish and now have a log burner in our conservatory, meaning we’re already getting loads more use out of this room despite the cold weather. We love it and would absolutely recommend Leon and his team.
Helen Clarke11 months ago
A very established outfit, this company came highly recommended to me and I decided to go with them after vetting a few firms, I visited the very well presented showroom to be greated by friendly competent staff who was able to provide me with all the information I needed with demos set up to look at. The installation team were very professional from start finish, answering all questions I had and comforted my concerns with they're profound knowledge. They left my home immaculate with utter respect for my property, absolutely 5 stars !!
Jonny Heats10 months ago
made up with our new fire and surround,from the women in the shop to Leon, who took time out from his holiday to whats app us diffrent fires we could have, to the lads who installed it everyone so professional. Will highly recommend to everyone I know who requires a fire.
Thank you to you all a 5 star company.
Stephen Halliwell9 months ago
Amazing from start to finish. I wasn't exactly sure what I wanted when I first contacted Leon but we discussed it and he offered me different options. I eventually decided on a gorgeous electric fire but it would have been too wide for our chimney breast, but this wasn't a problem as Leon arranged for the sizing to be changed so it would fit and it looks amazing. The guys that came to fit the fire were really friendly and they were finished in no time at all. I can't wait to decorate now and we are looking forward to cosy winter nights in front of the fire. I would recommend ELB fireplaces to everyone.
katrin leyland8 months ago
Very easy to deal with from start to finish. They knew exactly what I wanted, adapted to my needs. From ordering in the shop to works at my home was all brilliant. Would highly recommend!
Paul Whinfield8 months ago
Wonderful company, I did get a few quotes beforehand. However ELB we’re very efficient and advised me on the correct type of wood burner to go for.. Brilliant guys that fitted, they kept my house clean and super polite people.. Really happy with my new gorgeous fire..
maria lowe7 months ago
Leon & his team have installed two fireplaces now , both times me and my wife couldn’t have been happier with the service that we’ve been provided with and the final products . Always very respectful & tidy In our home . Would definitely recommend to other friends & family . Thank you !
Stephen Birchall6 months ago
What a great company and people at ELB Fireplaces.
From start to finish it was a pleasure having Leon and his company on board to have a fire fitted.
My journey was not a good one with two company's previous to ELB that would hard sell there fires and not order the fire that I had researched as they had never heard of even though its a big sell in Europe.
One company after two months of waiting decided on the day of install insisted that he would like £6k first and then as I refused he dropped us but that's how he runs his buisness he said.
ELB, we explained what we were looking for, fire and finish and this wasn't a problem.
From the first visit with Leon I had a gut feeling that i had picked the right company, very knowledge in the world of wood burning stoves and I like to do buisness with a well established family run company as you get the great after care service,
Leon would always be available if I was unsure about something and if I missed his call he would ensure to call me back.
The team were excellent from Mike who built the fire breast to the two fitters who installed the fire and very professional. Leon has a great team around him and nothing was to much trouble, waste cleared and training given on care and use of the fire.
My first review ever for Google but ELB deserve it.
Thanks again Leon.
Chrisportholio5 months ago
Leon from ELB and John fitted our wood burning stove today. Great service, fast, friendly and very knowledgeable. Tested the fire and gave me a demonstration of how everything works. Leon then showed me how to light the fire. Great team.
dave knight4 months ago
Absolutely brilliant job, really professional and the log burner looks beautiful. Very happy with the result, it looks fantastic! If you’re looking for a lovely fire or log burner, then I’d recommend ELB.
Ben Potts4 months ago
Top rate service from start to finish. We were recommended ELB by a number of people who had used them before. Sherry was great showing us the different options in the showroom and she followed up with other advice and support. When Leon came out to do the survey he clearly knew his stuff and presented us with different ideas and showed us pics of fire fits and media walls he’d done on our estate - ELB are clearly an established and popular business.
They were patient when we needed to put our order on hold for a few months (and when we kept changing our minds!) and when we went ahead were really pleased with the final fit which was done quickly and with no fuss. The fire has finished our room off very well. The lads who did the fit were very professional as well.
Great value, great service from a great local business.
Sean Morris4 months ago
Absolutely thrilled with our log burner,from walking through the door in the showroom with the very friendly professional woman(sorry forgot her name) to Leon and his workers who are amazing at there work.Highly recommended and so glad we came to you with the recommendation from someone we knew.Thank you once again.
Mandy Nuttall4 months ago
The service from start to finish was exceptional from the team. They are experienced and highly skilled at what they do. From advice and guidance on positioning and security to expert installation. Clean and tidy and friendly, polite and respectful. I can highly recommend this team
Kelly Boland3 months ago
We had been talking about getting a log fire for a while. ELB was our first choice as its local and well known around the area.
Jordan and Jason from the team came to install the log burner. From first coming to the house, they were fantastic, and took real care to be tidy both inside and out as we had only recently had a new deck done outside, and were in the process of laying new laminate inside.
The job was complete in a day and we were able to start enjoying the log burner.
Would highly recommend ELB; for product choice, cost, speed of installation, and the team themselves.
Rhi B1 month ago