Halfords

Dropped my old bike off for a gold service and upgrade on certain parts, lads on the bike department are great. Knowledgeable, friendly and from what I saw hard working, special mention to Michael who carried out the work on my bike 👍Top Guy

Mike Nuttall

2 years ago

Ordered a child car seat for collection. This was from the Leigh store. Welcoming friendly staff and quick service. Good parking though the road layout to the car park is a little complex for first time visitors. Would give a 4.5 because of this.

Kay Evans

1 year ago

Always very efficient, friendly, knowledgeable, and helpful. They always have time to answer any questions you might have. And, if they are not sure of the answer, they will take time to attempt to find the answer. You never feel you are a nuisance, good quality service at all times.

Joseph Cronshaw

1 year ago

Friendly, efficient and helpful staff. I had an item to return and wanted to purchase something else, both elements of the transaction were dealt with speedily and knowledgeably by a very helpful young man.

Helen & Peter S

1 year ago

I ordered a satnav which I wanted fitting. I found the process very easy The fitting was completed so well after the assistant had disinfected my car. The payment process was very simple too

Graham Hall

2 years ago

What a wonderful team. A young girl at the store ensure that my roof bars and box were fitted in time for our UK honeymoon. She went above and beyond to chase UK depot's to get the parts we needed and to the Leigh branch on time. She installed the roof bars and box and ensured to get it quality assured and demonstrated the product really well too. A really helpful member of staff that clearly cares about her job and providing an outstanding service. I will use this store again.

Solidworks Station

1 year ago

I booked my two sons bikes in for a health check and Daryl was over and above helpful with getting the repairs and replacement tires done quickly for us. He kept in touch with me over the next day to let me know what work needed doing and how much it would be. I was called the next day by Connor to come and pick up the bikes and again he was so helpful and friendly. I will definitely come back as the service from both employees was excellent. Thanks so much!!

Claire Harrington

1 year ago

The lady who helped me choose a new car seat and fitted it for me provided excellent customer service and was super friendly towards myself and my child. She was very helpful.

Tiana Lowe

1 year ago

Many thanks to Connor! Lovely, helpful and a great staff. He solve the problem quickly, we don't need to spend a lot of time with our shopping. xxx

Nuti Ele

1 year ago

After some research we decided to look at one of the e-bikes in Halfords. We were served by Connor who was very helpful and knowledgeable. After a short discussion and a quick test ride we decided to go for a Carreera folding bike. Perfect for us. And really pleased it would be available in just a week. Great service, very happy.

Jon

1 year ago

Knowledgable, friendly staff, my dog was welcomed which is nice for once. Always a clean, bright store. Would definitely recommend, great product range, viewed products online the day before, went to store and located then straight away.

Natasha Broadley

1 year ago

Had the 10 point winter check done today by Dan at the Leigh store. Fabulous service. Very knowledgeable and explained everything. Then went into store to purchase phone holder and other items. Dan was very helpful and took time to show me different types so i had all the info needed to make my purchases. Thank you Dan. I will be back soon for the in car camera and set up.

Lynn Groves

1 year ago

Great friendly professional service from the staff. No waiting or messing around I was greeted at the door and accompanied throughout my time in the store and supported whilst buying accessories for the new bike I'd bought online and was collecting from store

Rachel Buxton

1 year ago

From placing my order online to collection of my new bike the process was trouble free. They kept me updated of the progress of the bike and sent me two reminders so I wouldn't forget the collection timeslot. The bike was in perfect condition and thoroughly checked over, and they even fitted some accessories that I bought to go on the bike. The staff at the Leigh, Greater Manchester branch were superb. Gary and Conner were exceptional, very polite and very knowledgeable, also Conner took the bike and put it in my car. All in all a great service by people who really care about their customers and a very pleasurable buying experience, so much so that I've already ordered a new bike for my wife. Thanks Halfords of Leigh.

John b UK

1 year ago

Really approachable and friendly staff. They asked when I looked lost if I needed anything, and asked what I needed the item for (an art project) so that they could recommend anything that would work better.

Kayleigh Robinson (KaylynX)

1 year ago

Staff always helpful and friendly. The store often has useful offers on car care products. Easy parking.

Eddie Foster

1 year ago

I have purchased my grandsons police bike .the staff member that took my order was experienced had time to explain and look for products that were not on the shelf. There was no pushy sales pitch which was good . He asked what I was looking for and dealt with my purchase and pick up date efficiently. Thsnkyou and Merry Christmas,

Amanda Taylor

1 year ago

After visiting the Leigh Store to have a car seat fitted, I just wanted to say a huge thank you to the young lady who served me. She was efficient and extremely patient too, a credit to Halfords. I think it is a great idea to sell AND fit the said item. Thank you. 😊

Margaret Elsden

1 year ago

Booked a bicycle tyre repair for tomorrow and dropped the bike in tonight to leave it, but Connor offered to do the repair then and there. He's a star. Helpful, polite, knowledgeable. Very pleased with the service. Thank you Connor.

Deborah Bidgood

1 year ago

Popped in to Halfords, Leigh to price up my windscreen wipers, I got one but didn't think they had the other, as my wipers are different sizes. The gentleman cashier was surprised when I told him and searched on his computer for the correct size, even coming out to measure the wiper on my car. He was so patient, knowledgeable and kind, even fitting them before I realised how he'd done it. Superb customer service, it's not the first time I've had good service from this store and would highly recommend.

Eric Lowe

1 year ago

Darryl, Connor and Josh upstairs in the bike dept were awesome, friendly, super knowledgeable and really really helpful. We bought 3 bikes, accessories and a few extras. As novice cyclists, they got us kitted out and on the road. Nothing too much trouble! Thanks guys really appreciated your service. 👍👍👍

Umesh Kant

1 year ago

Had s sudden and urgent need for a car seat! It has been many years since I made such a purchase. Halfords have a fantastic range. I was especially impressed with the help I recieved from the staff. A big thank you to Rebecca for guiding and advising me . A great help indeed. Thank you .

Tin Man

1 year ago

Visited for a bulb to be fitted to my car. All staff I encountered were friendly, helpful and knowledgeable. Fitted the bulb quickly and was definitely worth the small fee, I'd looked on YouTube and above my limited abilities.

Carole Phillips

1 year ago

Great shopping experience. Melissa was very knowledgeable about the products I was enquiring about and answered all my questions. She was friendly and extremely helpful. Would definitely recommend for any tech purchases. Good price and the fitting was superb as well.

David Croft

1 year ago

Josh was an nice, funny, friendly, and really really helpful. I bought my new bike there, and he gave me tips on how to maintain my buke and if needed i could come in for servicing with a simple not to costly purchase Had a good long chat with him 😂 was quite entertaining

Eugene Dada

1 year ago

Very helpful and knowledgeable. Went beyond serving me and carried the new battery to my car as I could not. Very much appreciated.

Paul Jenkinson

2 years ago

A very helpful member of staff carried my jack and oil to my van because I had my hands full. Great customer service! 🤘🏼

Tim “The Verminator” Bolton

2 years ago

Took advantage of the Halfords Bike Exchange, was given very fair price ( much easier than private sale). Looked at options to upgrade, was served by Melissa, she was very knowledgeable and extremely helpful, giving me good advice and tips to help me choose the right bike for my needs. Would certainly recommend to others.

Gail Hill

10 months ago

Fantastic experience at Leigh Halfords today chiding my daughters first bike. Friendly staff Andy and co worker helped us to decide on the perfect bike, then went to help further by trying to trace the bike we wanted, then had nothing but patience as my daughter changed her mind! Very happy and recommend this store 100% thank you! We visited today (Saturday) at 5pm :)

Lisa Pilkington

10 months ago

Today I had amazing service from Jane and Alan... They went above and beyond... Especially Alan... Great customer service skills you two. Thank you so much... Love my steering wheel lock... 🤗😁😁

Kat Chapman

10 months ago

I came to Halfords in Leigh this evening, to enquire how much it would be to have an indicator bulb fitted and the lad who served me, and then fitted the bulb (Josh), was very polite and very professional and gave very good customer service, like nothing was too much trouble for him. Every time I have attended Halfords in Leigh, I find that all the staff are helpful and knowledgeable in their area of sales. Nice one Halfords Leigh 👍🏻

Mick Wren

10 months ago

Great customer service from Neil Stout! I have an old bike, in generally good condition as hardly been used. I want to donate it to a Ukrainian refugee family but needs a bit of attention. Nothing was too much trouble for Neil who carried the (heavy) bike from and back to my car, and tried his best to fix it there and then. And always with a smile. Thank you, Neil! Alan B

Alan Brown

9 months ago

Just called in today thinking they open at 9am like it says on their website and on the signs outside the store. On 9am a girl pushes the door to be ajar and says we've been open since 8am!!I said about the website and signs and just said they need updating. I'd been sat in the car park like someone else had for 15 minutes to get in and out. I then paid in cash for the items and no money in the till to give me change so another 10 minutes waiting. This is why people shop online and Halfords you need to sort your opening hours out!!!

lee ashburner

9 months ago

Halfords is definitely trying to compete with online only shops these days. Prices are competitive and they stock some very good quality products under own brands (bike locks, socket sets, trolley jack, electric cool boxes.

Rafal Mikos

8 months ago

Went here to have a media system fitter and was greeted by the ‘manager’ who said they don’t have any fitters despite being told they did by another member of staff. Halfords booking system allows you to book and then you drive there and can’t have it fitted. Highly suggest the ‘manager’ attends some customer service training and understands how to treat customers.

Tom McQueeney

7 months ago

My issue is with Halfotds Internet and Web chat. My order was due on Friday by 4pm. No text or email to say my item was ready for collection. On Sunday I used Halfords Webchat. This could not tell me where my item was. I was given a reference number and was told someone from the shop would contact me. By 11:45hrs on Monday no contact by text, mail or phone call so I decided to walk to the shop to see what was happening. Apparently my item had arrived on Friday as scheduled. The member of staff who served me was very friendly and apologised for what had happened. The price for the item I ordered was cheaper than any other provider. Would have got 5 stars had I been informed that my item had arrived.

Terry Hooper

5 months ago

Great bulb fitting service today provided by Jamie and Melissa. Two very helpful and knowledgeable young ladies. Very happy to recommend and will be using again.

lisa jb

4 months ago

Excellent help, demonstrate and customer service. The young lady is a shining example to what real service is. Term member ending 7239. I’m terrible at remembering names otherwise it would be mentioned. She was above and beyond. I would recommend the store and will be returning.

Cherril Perkins

4 months ago

I called in to get some engine coolant for my car - I was assisted by Scott who was really helpful and directed me to the correct product that I needed. Scott also set me up with a Halfords card and got me £5.00 off my bill, and informed me of other offers available. He made the process very easy and I will definitely be returning to this store.

Chloe McDonough

4 months ago

Bought a new battery on 21/11/22 put it on charge for 24hrs with an intelligent charger to make sure battery was fully uo scatch didn't turn car over as I thought it should. So put back on charge until full charged started car again was just as bad. So before I took it back I tried again only to find the battery completely flat. I took the battery back today 28/11/22 only to be told we got another problem battery, and I can't swap the battery I had to go back put back on charge for 12 hrs then test it again this is only going to be the same as before The manager was robotic stuck on the lines there's obviously a problem with some batteries instead of letting me swap for another battery I'm treated like a person who knows nothing but the thing is I do and unlike the robot manager. If I could have given no stars I would and this is the last time I spend a penny in a store that's treats its customer the way I was today

Carl Jolliffe

3 months ago

Bought a car seat and asked for a free car seat demo. The seat itself is great but the demo left a lot to be desired. I was stood on the busy car park with my 9 month old in the middle of December for over 45 minutes. 3 Halfords employees later and the seat was finally in, but no one was able to explain to me how to move the seat back so I could actually fit my baby in it. I had to lie her on the back seat whilst I wrestled with my old isofix which I had taken out so they could get in the back, get it fitted back in the car so I could get home with her safely in her old seat. My partner then had to read the instructions and fit the seat properly before we could try it out.

Sophie

2 months ago

My order was cancelled, no refund has been issued. After contacting Halfords I was informed my item has been reordered. I have not received anything. I've spoken to the live chat on 2 separate occasions with no positive outcome at all. After a further call to Halfords I was put in touch with the store who advised they could reorder the product or give me a refund which I asked for. Refund was received promptly but it was so much hassle I won't bother ordering online from them again.

Beverley Austin

2 months ago