Hays Travel
35 Bradshawgate, WN7 4NB
4.5 31 reviews
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Popped in today because I'm having difficulty choosing our honeymoon destination. Sophie and Yara were amazing! They really listened to what I wanted and came up with some fantastic recommendations. They really put in extra effort to accommodate additional requirements. They printed off multiple options so I could clearly see flight times and costings and the prices are very reasonable. The service I have had so far is amazing and we will definitely will be booking with them! Thank you for your help ladies, you are a credit to your company. š
Amy Brook
1 month agoMyself, my daughter and two grandsons, visited the Disney Newport bay hotel in Paris. This was a package deal booked through hays travel agency. Our visit was from the 28th August until the 1st September. On the 30th August my 9 year old grandson had a cassette, containing 24 games for his Nintendo switch was stolen from our room. While I understand that this is not the fault of hays travel agency, I could kick myself, for not researching the Newport bay hotel before I booked. Researching a holiday is something I always do, unfortunately I trusted the travel agency offering this particular hotel in a package deal. (Surely they vet the hotels they recommend) Imagine my horror, when I looked at the reviews when I got home. 436 terrible reviews, 617 poor reviews and 1,463 average reviews. So this is a total of 2,463 average and below reviews!! I have asked Hays travel to answer this question, however despite sending 2 emails I have as yet not received a reply to this question, only an email saying that they have contacted Disney directly, who have said it can take up to 11 weeks to reply! (Good luck with that though, I have emailed Disney twice and still not received a reply. Please if anyone reads to the bottom of this email (sorry for the length) DO NOT book the the Newport bay hotel. We paid nearly Ā£3.500 for a dream holiday! Our abiding memory is of a little boy, totally distraught at the loss of his games
catherine hull
1 year agoHad an unreal experience with a young lady named Sophie. Booked many holidays with her, 10/10 experience every time, so helpful when I need to amend my booking. Highly recommend Sophie!! :)
samantha buer
1 year agoOpening Hours
| Monday | 9:00am - 5:30pm |
|---|---|
| Tuesday | 9:00am - 5:30pm |
| Wednesday | 9:00am - 5:30pm |
| Thursday | 9:00am - 5:30pm |
| Friday | 9:00am - 5:30pm |
| Saturday | 9:00am - 5:00pm |
| Sunday | 11:00am - 4:00pm |
