myDentist

Typical scammers removing NHS patients but willing to take people including children as private. Disgusting

sam shaw

1 month ago

My first dental appointment with Mohammad Khalid was a pleasant experience. He was kind and patient and did a detailed check up with me. As I had gum disease, I was advised to see a hygienist. When I went to the receptionist to make a booking, I was so lucky that there was an available time slot in the afternoon on the same day. When I met the hygienist, Anlet Baby, she did the cleaning for me patiently and professionally. Although I was nervous, I didn’t feel painful at all. After the treatment, Anlet advised me to use a single tufted brush to clean some of my teeth so that the dirt or plague would be removed in a better way. I am thankful that I have met nice people and have good experiences at MyDentist.

Teresa Lo

2 months ago

I always leave dental appointments with a smile, not just because my teeth are extra clean but because my dentist always brightens my day! Nimesh is always super excited to hear about what projects I'm currently working on and takes the time to chat to me, which is lovely because I used to find dental appointment overwhelming with the noise and feelings, but now they're always a positive experience!

Eleanor Ferguson

3 months ago

I am absolutely appalled at the amount of time it took for your staff too tend to my dental needs. I have been waiting in this dentist for more than fifteen minutes past my appointments stated time. Disgusting.

Peter Carey

5 months ago

My treatment of Invisalign has been absolutely fantastic! Nimesh, Clare and Cat have been so professional, friendly and have given me so much brilliant information and advice. Invisalign has been one of the best things I've spent money on and I am so happy with the results. Nimesh is so approachable and informative. Amazing Dentist!

Kim Henderson

8 months ago

I have just started using my dentist and I must say the service is fantastic, from walking in and shaking hands and putting my mind at rest after a very poor service from a dentist at Lowton . I would recommend it 100%

kevin baker

8 months ago

Amazing dentist practice, customer service couldn’t be better and there’s a great atmosphere between the team. Highly recommend. Thanks again Nimesh.

B werd

8 months ago

My Dentist.Bedford Street Leigh . Just completed my annual check up .No problems .The experience was all positive such friendly staff from reception to the dentist.Good service from start to finish .

David Concannon

8 months ago

Do not let your boyfriends/husbands attend this dentist alone! There's a dentist assistant named katrina Rees who is a complete home wrecker she ruined a family before me then slept with my partner whilst I was pregnant! When I confronted her she apologised and said it was a mistake and then went on to tell me she did this 3 times 😱 there's alot more I could say but I would be here all day long. She finds these men during her working hours so be weary before sending your partners in alone!

Sophie Hope

9 months ago

I hadn't been to a dentist in around 4 years and had taken bad care of my teeth, this resulted in me needing 3 fillings, while I put on a brave face for it I was actually really nervous about the pain and scared about the while experiance. Nimesh and Cat made me feel relaxed with their wonderful friendly attitude and the whole experience ended up feeling very supportive. The fillings were done quickly with alot less pain than I expected. Nimesh replaced an ugly silver filling I had with a much nicer looking white filling that blends in more and I'm therefore no longer worried about how it looks. Honestly I'm just extremely happy and satisfied with the dental care I received and I'm coming back here for all appointments from now on.

Rhys Churchill

9 months ago

Been going to this dentist for many years but more recently I have changed dentists to Nimesh and i can't recommend him highly enough hes fitted a crown and a bridge for me both fantastic procedures and made me feel calm and comfortable during the process, both he and the dental nurse are extremely professional and highly skilled in their jobs, I have hated going to the dentist all my life but now its quite an enjoyable experience thanks to these 2. Thank you

Steven Ridyard

9 months ago

Very professional and skilful Dentist...Nimesh. Very informative and friendly. A credit to the practice well assisted by other dental staff. Glad I have a decent dentist

Alan Martin

10 months ago

I have finally finished my Invisalign treatment under Nimesh and Clare and I couldn't be happier with the results. From the very first consulation, Nimesh was absolutely amazing. They clearly explained the Invisalign process, answered any and all questions that I had and made sure that I was comfortable every step of the journey. Throughout the treatment, the entire team were professional and friendly which made the journey so much more awarding as I felt like they were just as excited as me for my new smile. Due to the close monitoring of my progress, adjustments were also made when needed. The best part of course is my new smile, Invisalign was a brilliant option for me. The aligners were comfortable and barely noticeable, and in just under a year my teeth are straight and aligned. If you are considering Invisalign, I would highly recommend Nimesh and the team at mydentist. Their expertise, care and commitment was truly top-notch. Thank you to them I finally have the smile I've always dreamed of, and feel so much more confident smiling in photos and social situations. Once again, thank you so much to Nimesh and Clare for the wonderful journey, I couldn't have asked for a better team to be with me for my treatment.

Christopher Boardman

11 months ago

Had my Invisalign treatment from Dr Nimesh Karsondas, Dr Nimesh was brilliant, friendly and welcoming, very professional and informative with treatment progress, always put me at ease if I had any concerns. I'm happy with my results and would highly recommend Dr Nimesh to those looking for treatment .

Julie

1 year ago

Had my teeth straightened with Invisalign and I am absolutely delighted. Nimesh, Clare and Nahui were so welcoming. Nimesh explained how it would work and what the end result should be. Such a lovely man and the best experience I have had at any dentist. Thank you and the girls for giving me my wonderful smile .

Linda Hartley

1 year ago

My experience was a good one, my check up went well, everything was explained to me in detail and questions answered and the xray was discussed and the outcome explained. Everyone was very friendly and approachable.

Tracey Bickett

1 year ago

Nimesh is by far the most amazing dentist, patient and talks everything through before actioning anything. I am a very nervous patient and would not hesitate to recommend him. Also Laurie, who's hand I held whilst having 2 teeth extracted. A massive thankyou to both xx

Karen Lilndley

1 year ago

I am 53 years old and have an unexplainable fear of visiting the dentist - no bad experience as a child, nothing - just pure fear! I won’t lie and say the fear has totally subsided. I still get that sick feeling in the pit of my stomach when I get a check up reminder text and put off booking an appointment for as long as I can. I still have sleepless nights in the run up to the appointment and my legs still feel like lead weights when climbing the stairs to the waiting room at the dentist - but…… Once in the room and sat in THAT chair, both Nimesh and Leah do their upmost to make it an enjoyable (for want of a better word!) and pain free experience. By simply explaining what they are going to do and why- along with telling me what sensations I may feel as they do it - helps subside my feelings of dread/apprehension. I truly appreciate them taking their time with me and would highly recommend them to anyone in need of dental work, especially nervous patients.

Emma Macdonald

1 year ago

I was very nervous and anxious when I first went but was soon reassured with the friendly staff. Nimesh and clare where very supportive with all my treatments ive had and put me at ease.

Carrie Lomax

1 year ago

Fantastic dentist. Friendly and professional. Very supportive and involve you in decisions about your treatment

Anne Coppock

1 year ago

The staff are amazing, from the minute you walk up to reception to the dentists and their assistants. Everyone is friendly and supportive. As someone who isn't a fan of the dentists, the Birch House staff make me feel comfortable and always go out of their way to allow the patients time to settle.

Lainey Gillon

1 year ago

Cancelled my first appointment with no reason why. This dental practice needs to look at what customer service really means. I'll take my business elsewhere and get treated properly.

Martin Spencer

1 year ago

Amazing Dental surgery! Fantastic reception staff! The manager was very helpful and really helped me a lot. I have a wonderful dentist and I'd recommend to everyone. Thank you so much

Cassy Whitehouse

1 year ago

I've been there a few times but recently I have a big problem with the tooth they treated me there and I can't get an appointment there for several months because my dentist doesn't work there anymore. ???

aleksandra byczkowska

1 year ago

Great dental clinic. Very polite and attentive staff from the receptionists to all assistants. Alison is the most patient and nicest dentist I’ve ever had. Highly recommend.

Joanne Cardilli

1 year ago

My Dentist/ My Thieves. As you all know, NHS appointments are not a thing anymore. I needed dental work done, so I had to join privately. Anyhow, fast forward to the issues that I encountered. 1. Receptionist John needs to review his attitude when speaking to customers on the he phone. Surely, being unhelpful and rude is not part of providing decent customer service. Tbh, after speaking to him last time, I did think to go down to the surgery and speak to him face to face. Very unprofessional! 2. My first appointment was alright however, I nearly drowned a few times due to the dentist nurse not knowing how to "hoover" the saliva and the water. After the appointment I was chased to complete my dental plan which was around £1000. I even said to them that I'm going to do it in my own financial pace. Did they hear that? Nope. After a lilting while, I made another appointment to continue with my dental work. Surprise! My dentist left so the only appointment they had was at the weekend with another dentist. Fine. I say. The very morning before the appointment-more exactly 15minutes, My thieves called me to cancel it. Amazing! I book another Sat in two weeks. Nice. This appointment was to have a filling replaced. I turn up to the appointment only to find out that the dentist is just going to have a look for 10mins charge me £50 and book another appointment to have some with done. Frustrating! As it happened, I called one week in advance to cancel the appointment as I could not make it, only to realise that if I wanted to see another dentist, I needed to pay £50 for another assessment because for some reason the previous dentis cannot be trusted. I was officially being robbed over the phone. The thing is, they already had the money because they charge you a deposit of £50 when you make an appointment. And to top it up, this dentist, only worked at the weekend so the next appointment available was a month down the line. Shocking! Well, having all dung thrown at me plus John's stinking attitude I just asked for the appointment to be cancelled which ofcourse meant that My thieves got the £50 deposit anyway. Great dental service ! ? Truly amazing! ???. Very well done for not giving a toss about your customers. P.S. Don't bother asking me to write an email to customer support because I won't. I already wasted time and money with My dentist. If you really care and you want to make a difference for your customers, train all your reception staff to high standards and have a system where dentists ,who are highly regarded professionals, are able to trust each other's assessment and not rip people off by charging them check up/assessment fee everytime they need to see another dentist within your practice. Also, be clear to your customers about the dentist's schedule; are they only working at the weekend, part time or full-time. This is basic customer care. See you...NEVER!

Moroianu Sorin

1 year ago

Paid in full for dental work and got no satisfaction. Had to go to another practice .......what a difference. Dentist Nimesh, whilst being lovely, made me lose confidence in the practice and I felt robbed of my hard earned cash. The constant 'battles' with staff to get dental satisfaction was extremely distressing.

S

2 years ago

After a bit of a bad experience with a Bupa dentist having three attempts, at significant cost but still failing to remove a broken molar, Natasha removed the problem tooth quickly and painlessly, she totally relieved any anxiety I had and the whole experience was exceptional! Thank you so much!

Graham Basravi

2 years ago

I visited the dental practice for the first time today (25th Feb) as a direct access patient (hygiene appointment for non-patients of the practice). I was looked after by Gemma and her lovely dental nurse who did a fantastic job of cleaning my teeth and explaining after care. Due to the care I received, I have now booked in for a dental check up and a follow up hygiene appointment in 3 months time. After being let down by my other dental surgery, I hope this to be my ongoing dentist.

Massi Navi

2 years ago

Went to get my teeth whitening today and the staff could not be more helpful. Namesh was absolutely fantastic and so welcoming and understood what i wanted when it came to my enlighten teeth whitening. Fantastic service

a a

2 years ago

I have been going to mydentist since I was little and would definitely recommend it. My dentist Nimesh is so lovely and friendly. Many people fear the dentist but he definitely puts you at ease as he is always happy and smiling. I have just completed my course of Invisalign, Nimesh took the time to thoroughly explain the whole process and answer my questions and most importantly made sure I was happy with the end results.

Louise Hayes

2 years ago

Nimesh and Courtney are an absolute dream team. I’ve been terrified of the dentist since I was little, and had to have a lot of orthodontic work in my teen years which really cemented my fear. Nothing like what I experience here with them, they make me instantly feel comfortable even when undergoing not so comfortable procedures, they don’t mind my nervous questions and always check in to make sure I’m not in any pain, and that I’m aware of everything that is happening. Not only are they lovely people, they’re also complete professionals and give me full confidence. I can’t thank them enough for making me feel happy about getting dental treatment! Literally providing smiles all round. If all dentists were like them, I’m sure everyone would have amazing teeth.

Lucy Nattrass

2 years ago

My previous dentist changed to private consulting so the receptionists were kind enough to put me on their NHS waiting list and very quickly a vacancy became available so they added me to their NHS patients.

Leonora Chandler

2 years ago

I had veneers done at my dentist, Leigh by Nimesh and dental Nurse Claire. I was nervous about my treatment but Nimesh and Claire put me at ease throughout my treatment. I would recommend Nimesh to anyone as he is a true gentleman, extremely professional and excellent at his job. I can smile widely without hiding my teeth as they truly are Amazing and that is thanks to both Nimesh and Claire. Thank you

Amanda Monks

2 years ago

Always been happy with this dental practice unfortunately my prefared dentist is going private. Information given indicated that by getting In touch with the surgery I could register with another dentist. This is not the case I have been informed that there is no NHS patients currently being accepted. Tried to register with other dentist but they too are not taking on new NHS patients. Visited the surgery for a update I have had to go onto a waiting list. Bare in mind I've paid my natial insurance and taxes up until I retired age 66 it's really upsetting to find I now have no dentist .

Lavinia Gerrard

2 years ago

Had a 12.30 appointment at this dental surgery in Leigh. I live approximately an hour away but my 6 year old foster child goes to this dentist and we have not yet been able to move to a closer dentist. So after he woke up with pain in his upper gum it was clear to see swelling and that he had a problem which is why I called his dentist. Reception was great and got him the 12.30 appointment. I am a working foster parent so had to leave work early to take him to the dentist. We hit several bad patches of queuing traffic and temporary lights while travelling to Leigh. We arrived 8 minutes late. Reception called up to the dentist who said we would need to rebook an appointment. Now I'm not sure turning away a 6 year old boy in pain is the right thing to do and there was not another soul in the waiting room! infact after speaking to another dentist it is almost illegal and not fair on the boy who now has to wait hours in an emergency dentist. I will be pursuing this and certainly changing surgeries to one closer to home for him.

Leighton Costa Rica

2 years ago

I have recently been having cosmetic dental work with Nimesh karsondas and I am over the moon with the results, his standard of work is fantastic, he is very professional & kind, I felt confident and at ease, with him right the way through my treatment, his assistant Claire has a lovely caring and professional attitude also. The whole place has a very friendly and approachable atmosphere. I highly recommend this dental practice to everyone.

Gem

2 years ago

By far the best service i have recieved at a dental surgery. In particular the professionalism and care that Nimesh took with the two procedures that i had has entirely changed my outlook on going to the dentist as a whole. I cannot thank you enough.

Daniel Timperley

2 years ago

The best dentist around. Really friendly reception staff, and brilliant dentist's. I would definitely recommend mydentist..

David Tarry

3 years ago

Great dental surgery. Kemi and Gemma and the team are so professional and I feel in good hands and well taken care of. Thank you. Julia x

J Ratty

3 years ago

Fabulous practice. Always great customer service.

John Gilman

3 years ago

This Dental practice is the best dentist I’ve ever been to. The staff are all very welcoming from the moment you walk in. They are also very good at giving you plenty of reminders so that you don’t miss your appointments. My dentist Nimesh Karsondas is amazing he and his assistant are very professional and put you at ease straight away. My children 12 and 4 also like going to the dentist as they are very looked after by Nimesh Karsondas. Yes I would 100% recommend this dental practice.

Carla Bassett

3 years ago

It's all about care and attention a dentist takes in your treatment. At mydentist you don't feel like you are in and out. My dentist really took the time to fully review my teeth, make recommendations and give me the space to make my choice. My teeth feel good and yeah I don't have to keep going back unnecessarily. Definitely a dentist that cares about teeth rather than previous profit factories I've been to.

rina lakhman

3 years ago

Great friendly staff, very caring. Lovely clean building. I have always had the best prompt treatment whenever I have needed it. Highly recommended

Francine Williams

3 years ago

A nice clean dentist practice, very friendly staff and skilled dentists, I always go here for any work needed, as I can’t go on the NHS I pay private for it and the costs are reasonable. If you ever need major work doing they do offer payment plans. Thankfully I’ve never had to have anything like that done yet but if I do I’ll be sure to head to this practice.

Dan Smith

3 years ago

Always welcomed and well treated by all staff....who are knowledgeable and considerate...

James Higham

3 years ago

Excellent experience at the My Dentist , Bedford Street. All the staff are welcoming and friendly. Dentist was very professional and made my children feel safe and comfortable and reasured them with any treatment she did. Great staff and very clean and hygienic clinic.

Mandy Wood

3 years ago

3 years after these beginners tried to extract several teeth for a quick buck , the repairs done at a proper dentist are still in good standing . Avoid this dentist especially the french one

Garry Swift

3 years ago

The appointment was quick and easy and the dentist was good at explaining what she was doing

Marc Taylor

3 years ago

Very reassuring took good care of me. Following covid rules which is excellent. Made me feel at ease as much as they could definitely recommend

janet smith

4 years ago

Had a checkup with Yasir the dentist today and it was fabulous, he was really nice and put me right at ease. I hadn't been to the dentist for a while because of no on taking on patients and I was worried my mouth health had suffered. He efficiently performed my exam, making me feel comfortable and explaining what he was doing throughout - really impressed! The surgery was incredibly clean and covid secure and the receptionist lovely and smiley. Very happy client!

Brooke Bridgwater

4 years ago

Absolutely brilliant!! I struggled to get a dentist and they took me on and had all my treatment done within 3 weeks!! I didn't feel fobbed off and the reception are amazing!! Not sure what these bad reviews are as the staff was bubbly and welcoming. I traveled 20 miles to get here and will continue to use them for future as the dentist Kemi was amazing. Thanks again - Ryan

Ryan Nelson

4 years ago

Firs want to appoligaise for my English! 8th of December I called to over 15 dentist and finally Mydentis was the place when they book new patients. They offer me appointment for 23th February which was 2, 5 months! Ok understand that situation and accept waiting time. Today I receive letter about UNFORESEEN CIRCUMSTANCES and cancel my appointment. When I call them ask about that someone told me that they dont take new patients BUT if I want to come privet and pay there is no problem! WHAT ABOUT MEDICAL OATH? IF I am private patients and will pay that medical oath working but if I want to by NHS that not working? If someone can help me where to make official complaint about that ridiculous situation plese email me! But can promise you (mr dentist) I will not give up until will complain about your UNPROFESSIONAL treatment!

Robert Przybysz

4 years ago

Absolutely shocking receptionist, due to covid my son was unable to attend in January after registering and receptionist has now told me that my son is no longer registered as a patient and will not be seen. I'm disgusted at the receptionist.

Jason Sighe

4 years ago