The staff were amazing and pleasant. Great experience.
Alice Costello1 month ago
Dealt with speedily and pleasantly by extremely professional staff. In particular Dayna Chauhan. I was very impressed. Thank you.
Jill Bevan1 month ago
Excellent friendly and helpful staff. A very trouble and straightforward experience
Pam Lill1 month ago
Excellent service and very friendly staff.Highly recommended
Susan Aldred2 months ago
Lovely staff and great service, will definitely return
Gavin Finall2 months ago
Great shop very helpful staff plus lots of choice for glasses
CINDY Maxwell3 months ago
Booked me in for an contact lenses test at 16:50. They called me day earlier to confirm time and I did mentioned that I may be 5-10 min late due to bad traffic at that time and said that shouldn’t be an issue. Showed up 10min late just to be turned around as I was 10 min late…Not credible at all and just waisted my time completely…
Hamza Jeghalef4 months ago
All the staff were friendly, helpful and professional. They made me feel relaxed and were all so helpful. I had an appointment to pick up my new glasses on the Tuesday but was in Leigh on the Monday, so decided to see if they were ready. The lovely lady that dealt with me, could not of been more helpful. She went in the back to see if my glasses were there, than arranged for me to see someone so I could collect them. All round excellent customer service. I highly recommend this Specsavers branch, especially the staff. They were fantastic.
Rachel Conway5 months ago
Great opticians, very thorough and I have an excellent pair of glasses, very light and fit extremely well. I would fully recommend the Leigh branch of Specsavers.
Steve Nichol5 months ago
Been today and I've been going here a while now but today's experience was the best. Saw Malcom and Alshia. Hope I've got those names right. Most informative and helpful experience by far. Thank you
Carol Williams6 months ago
Excellent Customer Care From Jack Today...Went Above and Beyond ...Much Appreciated by My Husband and Myself...You Are A Credit to Specsavers..Thankyou
Pauline Ferrier6 months ago
Not bad place. They've always got quite a few available slots in next few days so you don't have to wait God knows how long. The whole booking and eyes check process goes quite smoothly so you know where you are and how long it will take. Recommended 👍🏻
Przemysław Maziarz (Przemko)7 months ago
Excellent service from all the staff concerned, good value for money range of frames with lots of choice.
Garry Cassidy7 months ago
I had managed to break one of the arms of my spectacles. The assistant manager fitted two replacement arms for me. Fantastic service 👏 👏👏
Paul Edgar8 months ago
My new frameless glasses are brilliant, so light you hardly know you’re wearing them. Great advice from Jack on choosing them
Patricia K8 months ago
Took my daughter here for an eye test and to get some glasses. The staff were lovely and service was excellent.
Michael Murphy9 months ago
Professional eye care, staff very welcoming, found Sandra had taken the right amount of time with my new glasses fitment. Very attentive . Superb service all round.
John Golborne9 months ago
Been served by Jade at the Leigh store. Absolute credit to the store. She's so helpful and friendly. Great service.
Mrs K10 months ago
First time for giggs at 54, needed some readers.
Walked passed the place twice looking for it though so I might just need full time bottle bottoms instead !!
Ordered, collecting next week..
Rob H11 months ago
Excellent service and friendly staff, nothing was too much trouble. Good quality glasses at a decent price.
Bryan Mills11 months ago
I'm a client of Specsavers Leigh for a 6 years. And it's really sad to constant that their service becomes worse every month. You never know if you get your glasses,or in my case, lenses on time. They never let you know when your order. It's always a lottery
Aleksandra Kluba1 year ago
Good staff and equipment , accompanied elderly parent who was reffered for cateract ops at Spa Medical and was supported through process more than just glasses. Other parent needed hearing aids NHS done with doc referral.
Bill W1 year ago
Went to pick spectacles today ( around 11am)
The 2 young men on reception didn't appear very interested.
No personality + no smile 😑
Jack however who then attended to me was very courteous + well mannered.
Explained everything well 👍
4 stars for Jack ( should be 5 really)
0 for reception
Carole Hurley1 year ago
Not one to usually write reviews but I can’t fault any of the staff in specsavers Leigh. Especially as there is only a set of stairs to get up, on 2 occasions 2 lovely men helped me get my daughter up and down in her pram without being asked. Not only that they interacted with her and made me feel at ease as I was nervous about bringing her with me anyway! I wish I knew their names to thank them properly!
One man was the optician himself, and the other man was wearing a shirt and glasses standing at the front desk!
Thank you so much :)
Ann M1 year ago
Not to great ,cant see so well like the others I had
Is just a bit difficult to get to read things.
Well the one I had before was varifocals but really good. Maybe is the prize because they are cheaper.
It doesn't give me the space to work around so I can read.
Well about the staff in the shop they are really nice and give all their best to the clients.
Angel R1 year ago
Awful service. Sat around while everyone chatted. 45 minutes to get a test, another 30 for specs. Train to become an optician, it will be quicker.
Ed Haworth1 year ago
It seems to be this shop is more leaning towards throughput than quality
Adam Animal_Lover1 year ago
Had an overdue test at the Leigh store and. paid a little extra for the eye scan procedure.then a pleasant introduction to the staff and short wait until the test ,A few tweaks here and there to rectify a little issue.Then the task of choosing a pair of glasses from a choice of hundreds! If affordable frames to choose from !
I was able to find a frame I would not normally have opted for but in complete contrast from what I would usually wear was a perfect fit
I took advantage off the “two for one offer,”! so I’m readinesses for summer with a fantastic identical looking second pair of prescription glasses.
Great attentive service and a very reasonable priced visited to SpecSavers Leigh
Phil Thompson1 year ago
Extremely helpful staff. Optician very knowledgeable. Clean, tidy store. Good selection of frames. No waiting time to be seen by optician. 100% top class service no wonder all our friends and relations go to this particular Specsavers.
Elaine Wilkinson1 year ago
Great staff and seen quickly. Service was very professional and gave me confidence in what I needed.
Trevor Smith1 year ago
Good opticians wasn't forced to buy new glasses as I needed to go for laser surgery
John Finch1 year ago
Personally cant thank the staff enough, one of them really stood out (Jack) he made my 6yr old's first experience at the opticians go smoothly she cant wait to visit again! (Her words not mine haha) :)
Katie Elisse1 year ago
went in for an eye test today and jack was excellent helping me choose which glasses i want and was so friendly and patient. He made me feel very assured about my choices whilst having a lovely conversation and was still very professional. thank you very much
Danielle walls1 year ago
Year check up for the children. Fantastic staff. Very helpful and caring.
Stephanie Barton1 year ago
Excellent, reminder notification, eye test through to notification, to collection thank you!
Looking forward for my next contact with Specsavers
David Bennetto1 year ago
Beautiful glasses, excellent prescription. Very pleasant professional staff. Can recommend.
Winifred Pearson1 year ago
Very friendly knowledgeable staff. Good advice and provided with patience and consideration.
Graham Phillips1 year ago
Very happy with my glasses.
The store in Leigh was very helpful .
Marlene Sawyer1 year ago
Mathew was super helpful, quick and efficient. One of the best specsavers I've been to.
joseph revely1 year ago
The level of service and support offered here is amazing.
My daft self forgot to place another order for my contact lenses, so I phoned up on a Friday to place the order .. baring in mind I had a holiday to go to on the Sunday.
The lady who I spoke to said it would most likely be a Tuesday until I got them but will try her hardest to get them to me earlier.
I got a text the next day (Saturday) letting me know they are ready for collection.
Overall, I got my contacts in less than 24 hours after I ordered them and the ladies who I spoke to were brilliant.
Callum M1 year ago
Very friendly staff.i have been in recent with my aunt and they have extended the shop. Looks nice.
kelly higham1 year ago
Big thanku to Lucy at leigh today I hadn't had my glasses long & they hadn't been comphy & I'd snapped them trying to alter them & was so worried & stressed as cudnt do without my glasses & these just wernt right anyway totally reassured me & put me at ease & helped choose me some more which felt perfect & with help from Ian as well I just can't thank u enough top class friendly service & what a relief that I av replacements coming soon & would definitely recommend specsavers leigh to anyone .
Mel Martin-Sheppard1 year ago
My glasses had to go back because I wasn't advised that the frames I chose were too small. This was pointed out after I took them back because they kept falling forward on my face. There were other problems as well which were resolved eventually! My husband had his eyes tested on the 8th October. His glasses are varifocals. One pair was ready 4 days later. As of today, 25th October, we have had no communication regarding the second pair! I phoned the store and was told they have arrived! When I queried why the second pair had taken so long, I was told varifocals can take up to 3 weeks! Why then did the first pair come back in 4 days? Especially as they go to the same place to be made. Doesn't make sense. I wonder how long it would have taken to be notified if I hadn't rang. Quick to take payment, but not to deliver the goods!
Carole evans1 year ago
An opticians is an opticians ... wherever you go. Everyone knows the name, many of us are customers so why write a review? Well, I guess this is more of an acknowledgement and thank you to the team. Anyone who has been recently knows that it's s bit messy because the builders/decorators are in doing their thing. But, even with the disruption it is causing, the organisation and attention from all the staff was excellent. The eye tests are what you would hope and expect, thorough, professional and beneficial. The service when choosing frames was fun, which is something for me to say as I usually find things like that stressful. I happened to have the attention of both the bosses but it is clear that they take time to train their staff and that they support them. More importantly, the staff respond accordingly and seem to respect and trust them. I've used them before without any hiccups, at least at this branch, so kudos to you all for your service and attention and s thank you from me. See you when the frames arrive.
Jayne Barlow2 years ago
Apart from the first staff who served me the nevt person Sandra, she was very reassuring and competent.
Pat Lord2 years ago
Went here 3 times to try and get some glasses sorted. Wasted my time each time. To many staff trying to deal with to many people at once. Take a leaf out if the Wigan branch and deal with one person from start to finish.
Kev Foulds2 years ago
Friendly helpfully staff,clean and corvid free
steven Hollis2 years ago
I had a 0955 appointment. On my way there, there was roadworks and roads were closed. I rang in at 0950and spoke to someone, told them I'd be running about 10min late, she assured me I'll get seen. I get there, there was noone seeing to people and waited to be seen to for another 10min. A woman called Sandra came and told me I wouldn't be seen to. Interestingly, I have been coming to this place for years and Sandra has never been nice to me at all. One time I came into Specsavers and she refused to tighten my screws 🙄, and that day I didn't get her name. I work with people in the NHS and have a bit of an idea how to interact with people from all walks of life. The fact that this is the 3rd time running in to Sandra, I'm done. I will go elsewhere. I'm sure they won't miss me, but I was once seen to by Ollie, and he gave us a great service. I'm 100% sure my review wi probably be a drop in the ocean but it's gotta be said, maybe someone might read this review. I would have given zero stars but I can't, sadly for me!
NDethi Nkwakhwa2 years ago
Great staff friendly service and good sense of humour which is sorely needed nowadays 👍👍
Steve Rush2 years ago
Great service, friendly staff were good with my autistic stepson
Pauline green2 years ago
Appointment was on time, all staff were friendly and informative. I was only in probably 30 mins from entering to leaving and that was having an eye test and picking/ordering new glasses, so very efficient.
Jack2 years ago
I visited the branch recently for the first time and I am delighted to say the professionalism and fantastic service given just wowed me. From the eye scan, eye tests, the review and the picking of my glasses. I had 3 members of staff at each point of my appointment. But the service was great. Each professional and considerate. The branch was clean and tidy, well set out and Covid restrictions followed very well.
niall collins2 years ago
Went to the see the audiologist to have new tubes fitted as always they were very friendly and helpful
paul seaborn2 years ago
As all the other branches. Good at what they do
ron h2 years ago
Great customer service for me and my children
Lyndsey McCaffrey2 years ago
The staff are rude and ignorant. Service users are merely an inconvenience....... I will be taking my custom elsewhere when me and my family are next due eye tests. If I could give less than one star then I would.......... I would not recommend Specsavers in Leigh at all........ However, I have heard many good things about the one in Wigan. Maybe the staff would benefit from training in good customer service......
Mia Rosser2 years ago
I wanted to say a huge, heartfelt thanks to the ladies which looked after my daughter yesterday. She is 9 and suffers from anxiety and panic attacks. The lady who checked us in quickly picked up on her distress and took the time to explain the next steps in a child friendly way which calmed her down. The lady which did the initial tests was wonderful too and even managed to get a smile on her little scared face. The optician was truly amazing and managed to build a rapport with her so she felt she could truthfully answer the questions. She was so patient with my daughter even in such a difficult situation.
This all may sound like nothing to the majority of people but to an very scared, anxious child and her exhausted mum it means the world. We are both very grateful to these three, wonderful ladies.
Dolly Rocker2 years ago
All precautions taken in the present circumstances,quick and efficient staff,store quite busy considering our restrictions,very pleased to witness a little normality.
Peter Jolliffe2 years ago