Currys PC World

The assistant Shell could not do enough for us . She finally got our problem sorted . But I am disappointed we could not sort it our selves the trouble we had finding who to speak to. The assistant Shell deserves a lot of praise

Bill Clark

5 months ago

Visited store today after an absolute nightmare with curry's customer service over my Dyson purifying fan i bought online, Shell was amazing her patience was outstanding with ringing customer service herself on my behalf, she was passed from pillow to post but in the end got to a resolution, she is a credit to the team, Thankyou Shell

jake hall

7 months ago

Warrington branch have in my opinion the most absolutely worst managers total not helpful or even try to resolve a issue I brought in and the only option wss according to the manager to send away for repair as that was curry's policy I though I was advices by citizens advice to stand my ground as customer I was not after a return I like replacement or pay the difference for a exchange. My Faulty item was less than 10 months old and I was told send it to panasonic but my issue was I bought it from Curry's and not panasonic and I was curry's customer not Panasonics. The curry's website states they will always work with the customer to get the right result or words to the effect but truth is once you given the money they don't care.

MARK GUDGIN

7 months ago

Good prices and usually has what I want already in store rather than having to order it. However, the method they use for giving discount to Blue Light Card holders is a bit bizarre and a pain to do. Instead of just having a button on their til that says "5% blue light discount", customers have to go into their Blue Light App, follow the Currys section to get to a gift vouchers website, where you can type in any multiple of 10 to get on a gift card, and you only pay 95% of the price (so saving 5%). So if the item you want doesn't cost a multiple of £10 you have to either overload it and have a few pounds left on it, or underload it and pay the remainder by cash or card 😑

Emma Eaton

7 months ago

The staff was helpful in providing informal on products. The store was clean, tidy and air conditioned as it was a hot day.

Aima Kazmi

8 months ago

Staff were on their phones when I entered and looked as if it was a chore to assist me, and barely got any real assistance when they did. Comes across as very rude and unapproachable.

Lewis Murphy

8 months ago

Wasted trip, opening hours on Google and shop 9am to 8pm, but closed at 6.50 pm

WojtekQV

8 months ago

Limited stock choice, despite the shop being quiet it took an age to be served. Feels like a shop they’re running down.

Dan Jones

9 months ago

80% of staff on their phones Walk in no eye contact. Stood waiting and waiting. Until one employee who was actually working asked me if I needed help. ?

Barry wolfenden

10 months ago

Bought a vax carpet cleaner, the salesman was extremely helpful, answered all my questions, got me just what I needed, even carried it to my car. Top man, thank you ?

Random Granny

10 months ago

A lot better than years ago when I vowed never to visit again after poor attention to faulty goods. See how they perform here on.

Clive Baines

10 months ago

Went to buy a fidge freezer and got plenty of help from the staff with I formation and advice. Excellent.

Craig Hall

10 months ago

Try not to go in if possible very bad experience with item I bought from there

John Warburton

10 months ago

Great place for all your Electral good. Friendly and helpful staff.

Geoff Parkinson

1 year ago

Bought a freezer from them paid for old freezer to be taken away. On delivery the delivery guy kept on refuring to me as Pal. Moaning that the old freezer was bigger than the new one.

Graham Clarke

1 year ago

Very bad manager to me when I ask for a return item because faulty and Bolton branch easy return and refund much better speaking with me as I am not English and do you think I was not feel like I am not under pressure when the manager just refused me and staff laughing at me when I said you going to Google map as bad review thanks for watching guys have nice day

Rosta K

1 year ago

Purchased a new washing machine from there very reasonable and easy to deal with in

James burton

1 year ago

Mis sold a TV . Tried to sort , struggled to get through to the store , said they would phone back on the have not . Ended up paying £145 on a cabinet we did'nt want .

Darren Butler

1 year ago

Having used this store to collect online orders on a few occasions. My experience is very poor items are never ready to collect on time. The staff are extremely miserable and rude. Yet they advertise on tv about how their staff are trained. Basic customer service is clearly lacking.

Ian Raikes

1 year ago

You advertise stuff for sale then when you go IN STORE to view & buy it, guess what?!? They don’t have it !!!! Stand ( in my case sit ) and wait for some assistance and they do anything to avoid helping. I ain’t paying £500 for something when I can’t view it first! May as well shut the place down and let the homeless have another empty unit ! Gone down hill since the merge with PC World.

Martin Gaskell

1 year ago

Went on black Friday got a great bargain..... staff was super , very helpful

maxine halpin

1 year ago

Staff just stood on their phones trying to avoid eye contact, not wanting to help people. Or standing at the till for ages and no apologies for keeping me waiting for 5 mins.

Zoe Taylor-Marshall

1 year ago

Unfortunately curry’s is not what it used to be in store, I shop online now mainly due to poor selection of products on display. My latest visit was no different. Unfortunately this is a self perpetuating problem and the shops don’t really want to stop it, online means less over heads and less staff cheaper running costs.

Richard Hindmarsh

1 year ago

If you are buying the covers it’s ok if you don’t it’s not good service at all spent a lot ov money their won’t be going again

Jayne Prescott

1 year ago

Went for a new washing machine and I was sorted very quickly by the help of an assistant.

Steve Neal

1 year ago

Bradley was great with his service. Very knowledgeable member of staff.

Ayshe Misankova

1 year ago

Took a laptop back to be mended they are very helpful and always pleasant

karen smith

1 year ago

Why do you have stores? I went into my local store and what i needed was not in stock, people wonder why are stores closing, its because they don't have any stock, Currys staff asked we can order it for you but you know i could of done this from home anyway and most probably not from currys, I can order online from another comany and get it delivered next day to my home, the things you have for sale should be in stock or people will stop coming to them.

And y

1 year ago

We went to Curry's to purchase a TV. They did not have the one we wanted in stock, even though it was advertised for sale. We did purchase a TV, but it was more expensive than the one we wanted. This has happened to us frequently with other purchases. We had to wait some time before someone came to deal with us and the customer service was poor. No offer of assisting us to our car with it.

Carole evans

1 year ago

Excellent service. Helpful knowledgeable staff. Competitive prices. Good selection of products on show.

Leonora Chandler

1 year ago

Wanted a PS5 for £479. Instead, ended up with a washing machine for £479. Mrs happy

Neil S

1 year ago

Impressed by the customer service from Adam at Leigh store when enquiring about cameras today. Very courteous and knowledgeable Listened to what I wanted and gave just the right information in a way I could understand. Thank you

susan martindale

2 years ago

Very well set out store ,quite large inside. My only criticism is the lack of stock on certain items. Staff were very friendly and helpful, and the manager is a good chap.

D C

2 years ago

Very helpful young man who served us, very happy with our purchase.

Joan Houghton

2 years ago

Fabulous customer service skills from Adam today, friendly and helped me buy what I wanted....thankyou again... 10/10

Kat Chapman

2 years ago

Can get some good deals. Always ask for the best price. Know what you want before you go so you won't take what they want to sell ?

Tony Bentham

2 years ago

The best curry’s ever. Friendly team. Particularly Shell , she’s such a diamond and must be treasured and protected at all costs. The manager (tall slim one) is also one of my favourite staff ever. Wouldn’t ever order online when I can pop in the store and get such a great service.

Bows & Bespoke

2 years ago

Went in to buy a printer. And a very helpful man called Lee told me all that I wanted to know. Very happy with the choice that I made. Thank you

Dean Potter

2 years ago

Thanks to Tony and Simon for helping sort me out a great deal. Very helpful, nothing too much trouble

Ian Taberner

2 years ago

Great experience today,the guy who sold me my ear buds couldn't do enough for me.He set them up for me, which I appreciated very much as I am not much good with technology.Thanks.

Suziq Xmas

2 years ago

Very helpful staff member Sandra. Managed to purchase what I needed and advised of recycling old product.

Elaine Fairhurst

2 years ago

Amazing customer service by the team. Especially Devon. Thank you guys for sorting out our problem today.

Elizabeth Eastham

2 years ago

Rude and ignorant.See you then ignore you, chatting amongst themselves.That was b4 More recently 31st October Shocking Horrific experience leigh.Firstly fridge freezer I wanted they never had in stock,but was on show x2 but still put price up,on them.First went to buy they were cheaper,waited that long they put price up.Tv purchased in full,its not in,will be in tomorrow,im still waiting 5days later.When he was serving me at his desk,two ladys interrupted about ink cartridges,he got up buggers off seeing to them,all ignorant.This place leigh parsonage way is the worst currys EVER.

Amanda Southern

2 years ago

Need to do better, most things out of stock and the Web site is none existing... rather go to argos

Mark Vaga

2 years ago

Curry's is shocking yo deal with. Can't get to speak to anyone in store. Bought a product which when opened was obvious it had been returned. It was dirty and had labels stuck on by previous owner. Webchat promised leigh branch would phone me. 2 days later not heard anything, took product back. Given a new one, got home instruction booklet missing. Web chat told me to download it - 58 pages!!!!! Needless to say it will go back next time I am passing and will get a refund. Will not shop with this store again

Norma Sherratt

2 years ago

Pre ordered the new iPhone 14 pro max for release date was fine until o got a call to say that sober wasn’t gonna be in stock why let me preorder then ??? So changed colour to purple as they sad this one would be available for me as it’s a preorder I’ll get it real was day said come release day I go to the shop to find it wasn’t available and I can’t have it till the following Wednesday nearly a week later that’s a complete joke the staff was very unhelpful and didn’t wanna help in the slightest to resolve this issue never would I ever preorder using this place ever again.

brettus builds

2 years ago

Very helpful staff, much better than the smaller stores as there is more choice.

Gary Hart

2 years ago

The staff at Leigh did everything they could to help me to resolve my problem. The staff at head office [hani] whom I spoke to was less than helpful. Been sold a bundle online that isn't compatible, the in store staff did everything they could think of to refund me, even though the head office staff said it could not be done... careful what you buy online with currys....

David Mead

2 years ago

Special "thank you" to Martin! He was very helpful, he answered all my questions, well experienced and friendly . Quick and professional service ! Thank you.

Paulina Sołoczyńska

2 years ago

Could not complete transaction. All systems down allegedly. No genuine efforts to help. Ended up going home and order the item online. Not sure if the staff are interested in selling anything.

Raghed Kamber Agha

2 years ago

Not much to say, it's an electrical store. On this visit, to pick up an online order staff very helpful.

Ian Lane

2 years ago

Seems that Currys have gone right down hill in recent times. Went in for a Dyson hoover, can't get them, went in for a laptop, out of stock, went in for a Motorola phone, been out of stock for three months now, another Moto phone, out of stock, a Samsung phone, out of stock. You can order them online for delivery tomorrow but none in stock, some people want to physically hold and look at what they are buying not order online, they will be whinging when stores are closing but what do they expect when most things are out of stock? Bring back carphone warehouse, much better service, stop trying to cut costs at the expense of customer service.

Eric Lowe

2 years ago

Very very helpful people. Great work guys thanks for helping out not once but twice.?

Cratus consultant

3 years ago

Went in to buy something that was in stock on website, they said they didn't have it, so went out and ordered it on their app for pickup at same store. Went back in 15 mins later and surprise they had it ready for me!

Simon Mann

3 years ago

Staff I dealt with was very helpful. Unable to pick up laptop I wanted, have to wait till it gets delivered to the store. Could have had it delivered to my home, but was only available to be delivered on an all day slot. Did not want to have to sit around possibly all day waiting for it.

david fairclough

3 years ago

Really helpful staff here got me fixed up in a jiffy ?????

Craig Reeve

3 years ago

Thanks ever so much to Martin myself and my wife went in for a hoover and a dvd player after having a look we asked for help.Martin could not have been more helpful we will definitely go back for our next electric devise its so refreshing to be treated so well we'll done

James Finn

3 years ago

Limited items on show, compared to their website. I was there at least 10 minutes looking at laptops. No-one spoke to me. I may be in my 60s but I have since spent nearly £1k on a laptop directly from Acer.

Jane Shaw

3 years ago

Currys Leigh- Thanks Robbie- you were great. Very good customer service, speedy, efficient, cheerful and very helpful. We purchased 2 laptops, bags and 2 wireless mice for my work (children's charity). I would have given 5 stars but I couldn't purchase the printer/scanner I wanted as they had no stock. Thank you.

anita ball

3 years ago

Great products great staff

mark knowles

3 years ago

Went for a look around and decided to treat my wife to a new Tablet. Confusion at first trying to put which price lBle went to which Tablet. Assistance required and found the member of staff very helpful. Finished up spending g more than I was going to. But got a decent Samsung Tablet

Derek Hodgetts

3 years ago

Great service. The staff go over and above to help you. Myself and my hubby r useless with anything technical so thankyou shell and staff

Kelly Ainscough

3 years ago

Went in today looking for a chest freezer garage friendly, in stock, good price. No issues. Even loaded it in car for me. All polite lads

mark dale

3 years ago

I have been without a DVD player for many months and thought what the hell it's time to replace. It was priced at 24.99 and after help from an employee even though I thought I didn't want or need it! I purchased said item and at the checkout it was only 19.99? Happy chappy for a week now as I can play DVDs and CDs that I have been unable to do so so for a long time. If I die tomorrow I die happy. Thank you

Stephen Norbury

3 years ago

Always too expensive. Don't be lazy and shop for convenience. Search the Internet, save yourself a fortune. Richer Sounds has much better stuff for way less money for eg

Darren Howard

3 years ago

Great customer service by 3 individual female staff on 2 separate occasions. Saw quite a few male staff just walking around talking to each other rather than helping a customer clearly wanting assistance.

Sally Robinson

3 years ago

Wonderful when in store and paying your money, but when trying to find your missing item on your delivery the customer service is unnecessarily frustrating. I spent over a thousand pounds yet I cannot get anyone to speak to regarding my missing tumble dryer. I will not be shopping there anytime soon.

Greg Harding

3 years ago

Went for a printer cartridge. I needed the better quality one but they didn't stock them so I got the lesser quality one but this was £5 dearer than the better quality one I bought last time. Lesson learned.....buy on line.

Gareth Crosby

3 years ago

Staff veryhelpful nothing was anytrouble toyhem

Doreen Pindar

3 years ago

Large shop. Wide isles and good layout. A wide range of products. I bought a Shark True pet hoover. Customer service is good. Lady helped me for 10 minutes at the counter to help me find my order via my phone. Did not seem a problem to her. Very patient with me. Screens in place at checkout due to Covid. The place seems very organised. Someone near the door to welcome you and help find what you are looking for if needed. Parking not a problem as on large retail park. Surrounded by other shops. Home Bargains, KFC, Sports direct among others but to name a few. Wheelchair accessible.

Audrea Jay

3 years ago

Staff in store stood around in a group of four chatting. People are allowed to have a social chat if the store was well presented however I found products missing shelf edge labels, product information tickets and products not demo ready. All in all a bit of a mess and the manager needs reprimanding for poor standard. If it wasn’t the fact I did get acknowledged this would have been a one star review.

David Blackburn

3 years ago

Good service with friendly staff and finally got what we wanted at the price we wanted to pay

Arthur Greenhalgh

3 years ago

Looking for new TV, was assisted by the two James' whom I referred to as Major and Minor. Really helpful, got everything I wanted. Thanks Guys

Trix M

3 years ago

I dropped a laptop off for repair last week and today I went to collect it. Had been sent a link so I could track where my item was in the repair cycle and have had great communication throughout the whole experience. Staff in store were helpful, polite and friendly. For any technology and electrical needs, I would recommend Currys Leigh.

Lainey Gillon

3 years ago

Didn't have what I wanted but was very helpful and directed me to the bigger store in Warrington rather than try to sell me something else.

Brian Norris

3 years ago

Only used carphone warehouse good selection of phones, great service very knowlegible assistant.

stephen johnson

3 years ago

It's nice to actually go in and look around Curry PC World, instead of using technology to search for what you want their nothing like speaking and asking questions,

cliff darlington

3 years ago

Very easy pick up .And helpfull and polite staff .

alan benson

3 years ago

Never liked the Know how staff at Leigh my dealings with them they were very rude. Store staff however are ok hence the additional star.

Ron Rogers

3 years ago

Rubbish. Sales person didn't have a clue as to what we were asking for. Try John Lewis. The item we were looking for was £90 cheaper there and staff were much more helpful.

Alastair Christie

4 years ago

Superb customer service, staff are polite and helpful. I returned an item that had stopped working during the recent lockdown, literally took less than five minutes to process the return and get my replacement. Always happy to shop here.

John Gilman

4 years ago