Parsonage Retail Park Atherleigh Way, WN7 5SJ
3.6 1285 reviews
Parsonage Retail Park Atherleigh Way, WN7 5SJ
Reviews Leave a review
Ordered my lunch as working from home. I’ve used this KFC many times, and although it was busy, I really expected better than the item I received. The food was in general ok, but the beans ! , the tub was even time stamped, and I received them at 11.56. Time for a change I think
david morgan2 months ago
Food is horrible. Gravy is as thick as two coat plaster. Chicken tasted like it had been there a week, Luke warm fillet burger, don’t know how they manage it. I feel sick as a dog now luckily I left some of it. Staff pleasant and Pepsi zero was nice.
Paul R3 months ago
Used the drive through again tonight and wish I hadn't because as per usual part of the order was missing even though I asked the staff to check as this happens on a regular basis. He assured me it was all there. Think all the staff need to go to speck savers and learn some communication skills. Waste of time.
Robert Houghton3 months ago
Ordered 10 piece family feast, asked for coleslaw, no coleslaw, ordered mini corn on the cobs. Got to service window to be told just waiting for cobs to be cooked. Chicken and chips left in bucket on side. When we got home, literally 3 mins drive the chips were cold, and were given 8 drum sticks and 2 thighs. Come on KFC train your staff a bit more , give a variety of chicken pieces and don’t leave food on counter to go cold.
Gaynor Theodosiou3 months ago
After ordering a 6 piece boneless bucket it was great service up to that point even gave Blue Light Card discount, but was shocked when we got home to find that my order had been changed or the person doing couldn't count as it was short, it's not the hardest thing to do but to put the correct amount in a bucket, or that is what I thought. The food was lovely and very polite service so a shame it was spoiled with the wrong amount 😕
David Parkinson5 months ago
Okay food most of the time it is good, but chicken can be very chewy on occasion. Staff leave much to be desired in terms of services and being polite in general. Often they are angry at most people who go in. I can imagine the job looks stressful but not a great environment to have food or order from
Luke6 months ago
If you want a meal that you actually order and pay for DO NOT GO HERE!! Every single time I've ordered I have never received the correct order. And the so called manager today 🙄 needs some customer service training. Absolute terrible attitude and other staff messing about behind counter they want to try getting orders right instead of Messing about flirting with eachother. Just Shocking ! Definitely need some Training!!! Just avoid this place then you won't be disappointed.
Kerry Battersby6 months ago
Handy for a quick lunch after shopping at the retail park, it has drive thru too. Food are just as standard as other KFC branches. It has good deal for Tuesday from time to time and some bonus deals if you use its app on phone. Plenty of parking space in the area.
K. Mau7 months ago
Lovely meal very friendly service and staff.
Michael Butler7 months ago
Food was good but staff didn't have a good grasp of English. I walked in and ordered a mighty bucket for one and wanted to use a discount code from the app. Took a while for them to understand me and they had to get a manger. Eventually he decided it was my fault that they didn't understand. The food was typical good quality KFC and there are EV charge points on the carpark so I will go back.
Alex Rawson8 months ago
Used the drive through and had my order in seconds.. I was very impressed. The food too was excellent. The nine piece bucket is great value as well
Martin Price9 months ago
As soon as we walked in our table was wiped clean by a really lovely lady, I'm just sorry I didn't get her name. She came back later to ask if our food was ok & then was also so helpful with online information too!
Deborah Crawley9 months ago
Great place to dine. Lovely staff. Always a pleasure 🙏
Dawn Iam10 months ago
10 piece Boneless bucket £ 5.99 You can't go wrong 😁😁😁
Paul Eden11 months ago
Amazzzzzing food here. Very tasty and good sizes of chicken. Very clean and quick service.
Mrs P11 months ago
Great experience this evening at kfc Leigh service was really fast nice clean restaurant and Kim went out of her way to help ⭐️⭐️⭐️⭐️⭐️
Brian Charlesworth1 year ago
Received my order off just eat £40s worth, I received popcorn chicken, chips and a can of pop. Asked the driver were the rest was? His reply not my problem I am only driver!! So I will need to speak with just eat! So rude and arrogant. So spoke to just kfc they expected me to drive down and pick up myself!! After spending £40!! So now I have to wait 5 days for a refund which is outrageous. Will not be ordering from there again! Absolutely livid!!
Jen Marie1 year ago
Some tables closed for team meetings but weren't being used so limited seating available. Ni e hot food and fast service but no hot drinks still.
Alex Bremner1 year ago
Ordered via Uber eats and paid the extra for priority delivery. The food arrived timely enough (within 30 mins) however the chicken was cold and dry, the dog even turned its nose up at it! The fries where not much warmer and the gravy looked like jelly. Never again!
Anthony Hardman1 year ago
Asked for table service but ended up collecting my own. They said I hadn't asked for it but it was on my receipt that I had. Otherwise OK.
Nicola Frodsham1 year ago
Used to give this place 5 stars but recently it's gone downhill. Orders are always wrong , staff texting in their phones rather than serving and poor attitudes and hygiene. Will no longer be going again .
christopher02691 year ago
Ordered take out on the instore machine tonight. Limited menu available which I understand I ordered 8 hot wings with 2 zinger burger meals and they were missing. I ordered a fillet burger meal and the sad very small piece of chicken should have been in a kids meal! It was very quiet, so I am really disappointed as KFC tonight was a treat for my son.
Amey Clan1 year ago
Drive through took less then 10 minutes, was happy until I found my chips packed in upside down. Nice work. 🤦♂️
Brick James1 year ago
Ordered via the Uber app. First update suggested the food would arrive at 8.10pm. That changed several times over the next half hour or so and eventually settled on 8.40pm. It actually arrived at 8.35pm, fab huh! Well no, every single item was stone cold, and I mean genuinely stone cold. Even the gravy!!! The gravy is always hot so goodness knows what happened along the way. I tried to phone KFC to complain (easier said than done as the website seems to have forgotten to add a phone number). But Google to the rescue, I found 2 different numbers. I called both many times, both engaged every time. It's almost as if they couldn't care less about quality control or customer service. £20 for stone cold chicken, chips and gravy. Those golden arches will be shining a little brighter next time I order in
dimwit dave1 year ago
Served by lily today, polite and friendly, very helpful and great customer service. Food was hot, tasty and super fast service. Thank you.
John Gilman1 year ago
Very nice staff food and table service would say we would be coming again but highly unlikely thank you team and Kim in the dining area :)
City Cars Lincoln1 year ago
Took my grandchildren here today and as there were six of us the eldest went in first to ensure we could all come in and sit together, she was advised yes that's fine and the assistant started to clean a table for us. When we all went in the table had a reserved sign on saying it was for staff only,, the same assistant removed the sign and we all sat down only for another jobs worth to come along and on top note told us we couldn't sit there becasue it was for staff only (he said he was the manager, however his attitude and arrogance were shocking) !! so much so the youngest member of our group was in tears, we stood up and left. If you want to be humiliated this is the place to go.........what a bad experience.
TheBirch561 year ago
It was okay, not too busy when we arrived but got much busier as we left, and no sign of an orderly queue. The order took a while with no smile or pleasantries from any of the staff when collecting order, other than the guy outside, restricting people going into store. Food is better than most KFCs in the area though so must be doing something right.
Rachel Whittle1 year ago
A lovely place, the food was still hot when I got home, clean and tidy, no queue
James Kendall1 year ago
Every week is consistently good And the lines to get food prove it
Flavour1 year ago
Forgot my snackbox and my gravy, good job i checked my order before leaving the car park or else i would have been going home a meal short.
Ash1 year ago
Items missing from order yet again
Andrew Kennedy2 years ago
Rude staff. (Tutting at me when I asked him a question) Excellent food.
Steven Gavin2 years ago
Decent enough, but last 2 orders have been wrong and had to return.
Richard Bradley2 years ago
|Monday||11:00am - 10:00pm|
|Tuesday||11:00am - 10:00pm|
|Wednesday||11:00am - 10:00pm|
|Thursday||11:00am - 10:00pm|
|Friday||11:00am - 10:00pm|
|Saturday||11:00am - 10:00pm|
|Sunday||11:00am - 10:00pm|