TUI

My friend and I were trying to book a solos cruise for mid May but unfortunately had left it rather late. I cannot praise both Emily and the manager for their help and expert Knowledge to help us to find a solution to our problem and find us a wonderful cruise on dates we had requested. Wonderful friendly service.

jean johnson

3 weeks ago

Me & my fiancé went into the TUI travel shop in Leigh to book a honeymoon getaway. Corinna a staff member was very polite & efficient & listened to what we wanted from the holiday & found us a good deal & central location. We came away with the honeymoon booked & very happy 😊

Kelly Bramhall

1 month ago

Excellent service by DEMI she's a very nice and pleasant lady she was profession whilst always remaining friendly and extremely knowledgeable. Had a great time booking our next holiday would highly recommend call into shop and discussing your next holiday with DEMI :-) x

Patricia Healey

1 month ago

Have booked a number of holidays with Tui in the Leigh Branch. Corinna has given us first class five star service every time with help and information. The holidays booked have been excellent. Patricia Lee February 2024

Alan Lee

2 months ago

We booked our holiday today with Lisa who was knowledgeable about where we wanted to go. She explained everything we needed to know and very pleasant and efficient. Thank you Lisa.

Brian Fairclough

2 months ago

Excellent service from Demi in this TUI store. She was friendly, professional and really listened to our requirements. Demi answered all our questions and ensured we understood every element of the cruise we were booking. We will certainly be booking again in the Leigh store.

Brian Timpson

2 months ago

Corinna at the Tui store in Leigh was very helpful and pleasant when we were looking for a holiday. Nothing was too much trouble. Many thanks.

Pat Thornton

3 months ago

I recently booked a holiday with Lisa at the Leigh Tui Store and had a wonderful experience . Lisa was so helpful, professional and accommodating to my every request . Nothing was too much trouble and I would definitely book again. Thank you!

Joanne Bond

3 months ago

Excellent customer service from Demi & Deborah every time I have gone into TUI to ask questions or seek advice. Will definitely book another holiday at this store as they are always prepared to go the extra mile.

Mark Hillman

3 months ago

We recently booked a holiday at TUI, Leigh. Emily took us through the process in friendly and efficient way. Very informative, with helpful tips and suggestions.

Michael Taylor

3 months ago

Really friendly staff really helpful demi who serve memade sure the holiday was perfect for me everythkng from the hotel location to excursions i wanted to take and even made sure i knew all my payment dates for my trip Very helpful indeed will be using them again for sure!! Peter T

Peter Twentyman

3 months ago

During my recent visit to the TUI store, I had the pleasure of being assisted by a highly knowledgeable and helpful representative. Emily was always willing to go above and beyond to answer all my questions and concerns, as well as provide valuable insights that helped me make the best choices for my upcoming trip. From the moment I entered the store, Emily made me feel welcomed and comfortable. She was patient and took her time to understand my travel requirements, preferences, and budget. She offered a range of options and explained the pros and cons of each choice in great detail, giving me the confidence to make informed decisions. Throughout the process, she was consistently friendly, professional, and attentive. Her passion for travel was apparent, and her enthusiasm for ensuring that my trip was an unforgettable experience was contagious. I felt that she genuinely cared about making sure that I had the best possible holiday, and that personal touch made all the difference. Overall, my experience with this TUI Representative was excellent. I would highly recommend her, and her stores services to anyone planning a trip. Emily’s expertise, professionalism, and outstanding customer service made my time in the store both enjoyable and highly productive. Thanks to her help, I am confident that my upcoming holiday will be a wonderful and unforgettable one.

Jack Richards

5 months ago

Booked a holiday as a group with Corinna. She is so knowledgeable. All requirements were sorted quickly. Fantastic customer experience. Thank you Corinna x

Angela Clarke

5 months ago

A friendly welcome as you enter the store which is well set out clean and welcoming. I have booked several holidays with them and have always had 5 star treatment in particular from Demi who is extremely knowledgeable and extremely helpful in answering my questions. Praise also to Liz the boss in overseeing the holiday store .

Gerry Archbold

7 months ago

Tried booking a trip to India with TUI Ireland but unfortunately they didn’t travel to this destination so when I looked online and saw TUI UK did I got in touch with the Leigh office. Deborah who was more than helpful came up with a package that was just amazing, we linked this with flights to Manchester where we departed from. Deborah was knowledgable and so helpful, gave us all the details on vaccinations and emailed us reminders throughout the lead up to our trip. She phoned a couple of times making sure we had everything in place and gave us so many helpful tips. I’m sure all the staff in Leigh are great but my experience with dealing with Deborah I would highly recommend dealing directly with her. Thank you TUI and Deborah for a trip of a lifetime x

Teresa Nolan

8 months ago

Just booked a holiday at the Tui store in Leigh, I'd like to thank the staff for a trouble free enjoyable booking experience, especially assistant manager Megan who was friendly and helpful, thanks to all at tui Leigh.

Clive Parr

8 months ago

Booked a once in a lifetime holiday to go to India (Golden triangle) for myself flying from Manchester and 2 friends flying from Dublin. Deborah was amazing marrying both bookings together so we could all travel on the same tour and staying in the same hotels. Thank you so much Deborah. You are a credit to TUI. 🇬🇧 + 🇮🇪 = 🇮🇳

Kristine Hook

8 months ago

We came in to book a big friend/family holiday.We was attended to by Corinna who made us feel welcomed and listened to us with what we was wanting from the holiday. She went above and beyond for us. We will definitely be using Corinna to book our future holidays. Thank you Tui Leigh for the wonderful service. Roll on the holiday as we can’t wait.

Kate Anderton

8 months ago

Just booked with tui all the girls was so friendly and helpful and even took our photo with the tui photo frame a lovely memory of booking our holiday thanks to all the staff in tui leigh office

Marlene Campbell

1 year ago

I always try to support local shops so we don't lose them. On the 18th of November my partner booked a holiday for us in the shop. As I was away, I paid the holiday over the phone, which was not a problem. Today, my partner called into the shop to book another holiday. However, this time, they wouldn't accept my payment over the phone. The person serving was very polite and apologised as she had to seek permission to take the payment. Whoever she spoke to wouldn't allow it. Well, the shops loss. Holiday now booked online.

Terry Hooper

1 year ago

Always efficient and pleasant. We always book our holidays here. Liz, the manager very helpful.

Rosemary Coop

1 year ago

Today exploring holiday options with Shelley at the Lancaster office. Experience, service and information could not be better. A very helpful person who is a credit to the TUI franchise. Alan.

Alan Taylor

2 years ago

Brilliant staff very helpful

Steven Barrow

2 years ago

Giving out wrong information which nearly cost us loosing our holiday 😡 They highly recommended a hotel in Menorca as we was unsure AVOID THE MARINA PARC was supposed to be 4 star I wouldn't even rate it as a 1 absolutely fithy dirty Lights hanging off wall Which actually turned on in middle of night like Strobe lights Complained on arrival that bathroom light was very dim, was told to throw a towel at the light it'll come on 😳 Was nothing like stated in broucher it was a dump and for there staff to highly recommend god knows what they'd rate a lower star hotel Won't use this store again thety wasn't interested now they had our money I could write a hell of a lot more about this vile hotel but my suggestion is avoid and avoid the TUI store in Leigh spinning Jenny

Gillian Moss

2 years ago

Not good at all. More rest than explaining all questions by the costumers. Leigh branch.

Joao Silva

2 years ago

I understand theres a lot going on but please have a little more manners on the phone it just seemed like call was rushed and couldn't be bothered speaking to me, I cant wait for my holiday but next time I will be booking with another company

Francine Bradley

2 years ago

Friendly helpful staff

Barry Jay

4 years ago

Trip advisor Shauna was fantastic, helpful in every way! super patient and just gave us the best advice! will be going to see her for every holiday in the future

Melissa Hall

4 years ago

Very polite and professional staff. Clean , well lit shop...

stephen broad

5 years ago

Trip advisor Stephanie was fantastic. We had our holiday sorted in no time quick and stress free. Very helpful and professional . Would recommend them to everyone.

jean Harvey

5 years ago