Just booked with tui all the girls was so friendly and helpful and even took our photo with the tui photo frame a lovely memory of booking our holiday thanks to all the staff in tui leigh office
Marlene Campbell
2 months ago
I always try to support local shops so we don't lose them. On the 18th of November my partner booked a holiday for us in the shop. As I was away, I paid the holiday over the phone, which was not a problem. Today, my partner called into the shop to book another holiday. However, this time, they wouldn't accept my payment over the phone. The person serving was very polite and apologised as she had to seek permission to take the payment. Whoever she spoke to wouldn't allow it. Well, the shops loss. Holiday now booked online.
Terry Hooper
3 months ago
Always efficient and pleasant. We always book our holidays here. Liz, the manager very helpful.
Rosemary Coop
7 months ago
Today exploring holiday options with Shelley at the Lancaster office. Experience, service and information could not be better. A very helpful person who is a credit to the TUI franchise. Alan.
Alan Taylor
1 year ago
Brilliant staff very helpful
Steven Barrow
1 year ago
Giving out wrong information which nearly cost us loosing our holiday 😡
They highly recommended a hotel in Menorca as we was unsure
AVOID THE MARINA PARC
was supposed to be 4 star I wouldn't even rate it as a 1 absolutely fithy dirty
Lights hanging off wall
Which actually turned on in middle of night like Strobe lights
Complained on arrival that bathroom light was very dim, was told to throw a towel at the light it'll come on 😳
Was nothing like stated in broucher it was a dump and for there staff to highly recommend god knows what they'd rate a lower star hotel
Won't use this store again thety wasn't interested now they had our money
I could write a hell of a lot more about this vile hotel but my suggestion is avoid and avoid the TUI store in Leigh spinning Jenny
Gillian Moss
1 year ago
Not good at all. More rest than explaining all questions by the costumers. Leigh branch.
Joao Silva
1 year ago
I understand theres a lot going on but please have a little more manners on the phone it just seemed like call was rushed and couldn't be bothered speaking to me, I cant wait for my holiday but next time I will be booking with another company
Francine Bradley
1 year ago
Friendly helpful staff
Barry Jay
3 years ago
Trip advisor Shauna was fantastic, helpful in every way! super patient and just gave us the best advice! will be going to see her for every holiday in the future
Melissa Hall
3 years ago
Very polite and professional staff.
Clean , well lit shop...
stephen broad
4 years ago
Trip advisor Stephanie was fantastic. We had our holiday sorted in no time quick and stress free. Very helpful and professional . Would recommend them to everyone.
