Sainsbury's

Carol in Argos probably needs some more training. Her customer service skills leave a lot to be desired. Rude, unclear and truculent. Will avoid this branch from now on as it left me feeling uncomfortable and undervalued as a customer.

Mark James (Untidy Music)

1 month ago

A really bright and airy supermarket with nice wide isles. Not the cheapest supermarket but reasonably priced items give a wide choice to choose from, including a large clothes range. I think there was only one till that wasn't Self-Service. 😮‍💨

Graham

2 months ago

I wish the clothes section had stayed! It's far too small now. There's ample space for more! Good sized store, good seasonal section

Mica MLax

2 months ago

Excellent experience. Good products range. Great value. Need nectar card for discounts.

Lucas Wegrzyn

3 months ago

online shopping experience terrible. i had one shop with 26 items dated with 1or 2 days and no short date warnings. I spoke to a store manager and the online shop manager rang me to apologise and state what it happened and it wouldn’t happen again and if i had anymore problems to ring him direct in the store. My next shop had 2 items i let that go as it took so much time to sort the last problem out. Then 31.07.24 i had another shop delivered and all my chicken and meats again had 1st or 2nd August. 7 items costing £22 in all. I tried to call shop in leigh at least 8 times with no answer to eventually be diverted to a call centre who again asked me to photograph and email everything and put a claim in again so sorry sainsbury’s i have not got time for this every week so i think it’s time to move to somewhere else.

Tracy Corbett

3 months ago

No scan and go available due to lack of staff being able to fill them up.. 2 self serve tills out of 6 not working.. flustered staff.. great experience!

debra durrington

4 months ago

Love Sainsbury's. Love the home range goods. Love that Habitat is in there. They always have such a better range of toiletries and, for us personally, a better choice of vegan items. Sainsbury's is on par to Waitrose for me. They have a cafe inside also. Only downfall, never enough people on the tills!!

Annette Darwick

4 months ago

Same as usual, one person on a served checkout and aisles /shelves filled with empty boxes. You need more staff to make this a nicer experience as at the moment it puts me off and very frustrated about the checkouts. There's never a manager around early evening either.

Chris Orme

5 months ago

Of the last five times I've been to Sainsbury's for petrol it was closed for four of them, despite the claim that they are open 24 hours. When it is open invariably there are pumps out of action, the pump refusing to accept the card for payment, the printer for receipts is out of paper and another doesn't give Nectar points. So I go to Morrison's, and since I have to go there for petrol, it's easier to get the food there as well. Waste of space. It got one star as it won't post with no stars.

James Norman

5 months ago

Shopping here is easy & loaded with fresh & varied products . Ailes are wider than some other similar places . Various check out styles , self service , some usual staffed check outs . A wide range of household stock & personal items . Also a high number of organic products clearly identified with SO on packaging. We visit this store more & more now , it has more generous space & it seems friendlier with room to feel more relaxed whilst shopping .

Tony Hardman

6 months ago

The supermarket is great. Always fresh fruit and vegetables. The only niggle I have is the trolleys. A lot of them are stuck together which is frustrating when you just want to get your toddler into a trolley but have to keep trying different ones until you find one that comes loose! The newer ones don't fit into the older ones and there's sometimes nowhere to plug one into. When I take the trolley back to the car parking trolley bays, I can never leave the trolley there as it doesn't fit the smaller ones. I often end up having to leave my 2 year old in the car while I run around trying to find somewhere to plug the trolley into. Not ideal! Also beware that many ignorant people use the parent and child parking bays when they don't have children with them. Often gym users and people doing click and collect in Argos. Sometimes older men with disabled badges on the dashboard who could have parked in a disabled space but would rather irritate parents instead!!

Kelly Halligan (K)

7 months ago

I go shopping here every week, it's clean, the giraffe baguettes are awesome and the staff are friendly :) The only thing I would say is that the fresh produce mainly the prepared fruit or even just fruit e.g. strawberries have a very short shelf life whereas if I go to Asda there is sometimes 5 days or more on these, BUT Sainsbury's strawberry's are awesome if eaten quickly. I sometimes feel like supermarkets forget that some people can only get there once a week.

Donna Slater

7 months ago

The choice of food and goods is amazing. The staff are so helpful.

Margaret Davies

7 months ago

Expensive items, Yorkshire tea , large box now £6.30. Large Yorkshire puddings £1.75 each,consequently, I didn't buy those. However, friendly service and quick at self-service tills.

Joan Chapman

7 months ago

Awful. No stock, rude staff and hardly any self service checkouts working. So expensive too. Never going there again.

Nicola Guy

9 months ago

Really upset with this shop. Bought the wrong baby milk and came back inside literally a minute later after ringing my partner because the shop has terrible phone service. 3s or 4s Manager at the kiosk wouldn't exchange it for the right one. I'm fully aware baby milk is a high risk product but I literally had my receipt from a minute ago and would of been on CCTV at the front of the shop. How could in her words "anything of happened to it" cost of having a baby is a joke as it is. Really upset with this. Abit of common decency would of been nice. I'm not a person to cause a scene. But yes. Very upset.

Craig Davies

9 months ago

Iam a bit of a newby to shopping and once I walked through some security electronic devices I realized I needed a basket the baskets were about 3mtrs from the barrier and the security guards ask me to go all the through the store and come back in again, not a very good start nevertheless I carried on with my shopping only to find the same security guard had followed me it made me feel uneasy and I didn't want to shop any further you had your shot I wont be using this store again ,shame !

Neil Townley

9 months ago

I like the shop the little staff they have are nice toilets stink and not a bad smell it's a stink smell. I was buying something and the actual price didn't come up on the self checkout but the staff were incredibly helpful but there wasn't many

Josh Vale

10 months ago

Plenty of room between the isles, staff friendly and helpful , would be nice if they still had a cafe .

christopher0269

10 months ago

Good management has turned the supermarket. Good quality and well stocked shelves, very clean and fresh bakery. Staff are helpful and readily available. Prices are also competitive.

Jason Chikurumene

11 months ago

Great store. Friendly staff and good variety of products. Fair prices. Easy access and loads of parking.

Tony Bennett

11 months ago

It was Argos that I visited and they didn't stock what I wanted but the staff are Super Helpful and polite,I would go bk.

Rob MK

1 year ago

14 torys, 3 investment bankers and clearly a deluge of needlessly from the local WI, on their weekly trip to stock up on red pepper Houmous and organic tofu. Standard day in Sainsbury innit...

Neil Wootton

1 year ago

Called this morning, there were 2 manned tills and queues, and there must be 20 tills not manned. I will not use self-service as I have picked the food and will be packing it (despite not being an employee). You need to be doing something to warrant the prices. Left my trolley with a member and politely explained why I was leaving and to return it to the shelves and I went elsewhere.

Me Me

1 year ago

I love to have a noise and I love the toy bit as they have cool and funny things in the toy bit but over all the staff are friendly and nice

Sky Rooney

1 year ago

They say Sainsburys is expensive, but I disagree, most of the goods I buy are the same price as anywhere else, sometimes cheaper. The Nectar card helps obviously, if you shop there you would be daft not to have one. The staff are very helpful and it's not as crowded or as noisy as Asda!??

David Matthews

1 year ago

Went today for Christmas presents for our grandchildren. Bought a number of presents which were very reduced in price. Happy days!

jane O'Rourke

1 year ago

Good value, especially with nectar price offers. Occasionally seem to run out of popular items. Staff very helpful.

Stephen Fayle

1 year ago

Good visit purchased a few quality items very clean and nice place to shop

Phil M (SgtphilM)

1 year ago

Went to use the café...it's gone...had a look round at the goods but didn't purchase anything...i was disappointed Really

maxine scott

1 year ago

Dirty smack heads harass you and your children for money every time you visit this at the entrance, my wife doesn’t feel safe outside the shop doors on her own. Sainsbury’s security do absolutely nothing about it even though it’s on there property .

Andrew

1 year ago

Lovely place to shop, with lots of variety. Excellent customer service from the lady at the tills. One thing I wasn't too pleased about, I caught an older man waiting at the end of the trolleys taking photos as I was walking out of the store with my daughter.

Gaynor Birch

1 year ago

Didn't do any shopping. Went to visit ex colleagues as I was in the area. Nice to see them all again.

Dave Merry

1 year ago

Well stocked large store. Helpful and friendly staff, who provided excellent service.

Martin Redmond

1 year ago

Went to collect something from Argos, which is upstairs iin Sainsburys. Smooth transaction, served quickly, good customer service and happy with the items purchased.

Carole evans

1 year ago

Large shop with lots of products 8n stock and on the shelf good for a weekly shoo

Mark Gudgin

1 year ago

Good place to shop, easy to park well stocked shop.

John Hulme

1 year ago

well stocked great helpfull staff . plenty offers on

derek partington

1 year ago

Store is dull and needs makeover. Some staff need training on customer skills. Used to love this store no longer enjoy going.

Phil George

1 year ago

Manager should be getting to grips with service issues bought a microwave this morning . Took far too much time trying to find assistance to put heavy items on trolley. My wife and I are 80 yrs old and got nil assistance. Check out was ok. Bit of trouble with large item then we struggle a Ross car park and managed just about. To load item into boot. Pretty poor show.

brian keeley

1 year ago

Staff are rude and the staff are very judgemental about thet net card brain washing people to get one. And the people near the front entrance push in front of you don't walk round u in said they walk in front.

Matthew Richards

1 year ago

Everything I needed was I store, and at the checkout we asked for extra staff. My sister uses the mobility scooter, so we needed another checkout opening. To be honest, I was surprised when it only took minutes.

Susan Walker

1 year ago

On a recent visit we got to the till at exactly 10pm (closing time) and they closed the only checkout available, exactly as we got to the till, and said we were too late and needed to use the self checkouts. If they said sorry we are closed we cannot process your order that would be fair enough but they were happy to accept my order via self checkout. It took us 17 minutes to process the £161 worth of shopping. The assistant at the self checkout desk was very helpful constantly resetting the system as each time the load area was full had to bag items and reset. She agreed that the self checkout wasn't designed to accept this amount of shopping. On recent visits to Sainsbury in Leigh, even at the weekend, there only seems to be a maximum of 2 checkout tills open at any one time which results in long waiting times. Sainsburys still have a great range but have well and truly joined the race to the bottom in terms of self service checkouts. Aldi seems to manage to increase the number of open checkouts quickly when the quees get long. Morrison's have plenty checkouts open at all times. The long waits are really putting me off shopping here.

A A

1 year ago

Empty shelves and the dearest cat food along with high prices. Aldi price matching not good enough they should be undercutting.

David Greenhalgh

1 year ago

Despite its size, this Sainsbury's always seems to be low on stock on popular items, and has a limited food product range relative to other stores it's size, e.g. Heaton Park. In all there's a lot of room for improvement.

Alisdair Smithies

1 year ago

Price wise compared to asda. It's a bit cheaper you have to look around, I love sainsbuys, lots of variety not overly busy like asda you have my vote

Vida Cusick

1 year ago

Excellent staff Mr Harry Greenfield was most helpfull he has good knowledge of items in store good Manor. Gave good advice on saving money by joining the club card promotion. Thank you.

Ros Palmer

1 year ago

Like a sainsbury but who can afford food and heating now. All supermarkets have gone above ten percent inflation will leave people hungry I am sure my sympathy is for people who have growing kids to feed. Is a quality supermarket with a good range I should say they are good at what they do and staff are very good ?

David Wilkinson

1 year ago

I don't usually leave reviews for supermarkets because usually it's just a supermarket.... But I do love this Sainsbury's store. It's so big and spacious, it never feels busy. Tons of choice on food and homeware. The petrol station is always one of the cheapest around too. Brilliant store and useful to have the other shops like Home Bargains etc right there too.

Josh Stankler

1 year ago

I like this store but since having a baby there is never any trollies with baby seats in available. The Till lady said they have 20 so i went around the store and carpark looking for them and couldn't fine any so I no longer shop here when I have the baby with me.

Suzanne Rogers

1 year ago

Great location. Loads of parking space. Great gym 100yrds away M+S next door outlets and 2 pubs same plot of land.

James Thomason

2 years ago

Large store with a good range of items, and an argos collection point above it. Lots of stores next to it like sports direct, currys, some bargain stores. Also plenty of food choices, greggs, subway, KFC. Definitely a good place to visit to browse in a range of shops.

denise osman

2 years ago

The shop itself is fine but why are the signs outside advertising the cafe when there is no cafe. A very abrupt member of staff said there has not been one for ages(sounded like she was sick of being asked). For goodness sake take down the signs it is annoying and misleading.

laurie chapman

2 years ago

Says volumes when most items are cheaper in M&S than Sainsbury's. Sainsbury's use to be good but they've really gone down hill in quality and pricing over the last 10 years. Same shop in Aldi cost me £70 compared to £160+ in Sainsbury's, Aldi was the same quality if not better when it comes to the meat.

Jim

2 years ago

Wasted journey. Item on shelf plenty of stock. Got to checkout and it scanned fine but wouldn't allow to complete. Manager and staff could not fathom out why it was not allowing to complete the sale and so refused to sell the items and said they must have been banned from sale for some reason. Total waste of a journey and a disappointed customer. Prob cos the item was on offer and they probably sell tomorrow at the higher price. But I won't be wasting my time going all the way back there I will shop elsewhere

Sharon Sargent

2 years ago

Actually used tk max not sainsbury. Still boycotting them after refusing me fuel after stating my car was likely used by criminals, was driving an rs6 at the time. Staff wouldn't even let me pre pay just refused service. Staff are rude and unprofessional.

Qball717

2 years ago

No issues with food or the lovely lady on the till,the main problems are the lack of open tills,I have to take my mother and she can't do self service as most pensioners can't and to have just one till open meant she had to stand with the rest of the pensioners,I realise times are changing but we still have pensioners and they like to be served.

Neil Massey

2 years ago

Today was an absolute nightmare. I decided to scan my items on my own as every time I shop here there is only one till operating and you have to wait in the cue. I thought it would be easier and faster. However when I wanted to upload my trolley in the till it said that a member of staff needed to check 14 items or so. This lady who comes to help me then said she needed to scan every single item as the system asked for it and no fault on her part She was just doing her job but she forgot to put back in the bags 2 of the Yorkshire puddings trays that I got so I have to go back and request them. I waited longer than I would have originally in the end. There is not enough staff and customers are treated like thieves. They did not find one single item that I hadn't scanned. If sainsbury's doesn't trust customers then it shouldn't set up a smart checkout. This is outrageous and I didn't feel like I was spending the £150 in the right place. Big corporation with no care for their customers or their staff. I saw an old gentleman struggling to work out the tills and the staff as helpful as they were they weren't enough to be around and working very hard to get to everyone. Won't be using those tills anymore. You have to get back as it was.

eleonora dowling

2 years ago

Good large store with plenty of choice. Good selection on clothes and homeware. Always found the store to be very clean and tidy and staff very helpful and polite.

Becky C

2 years ago

Love picking up my fresh fruit from here. Always stay fresh longer. Great place to shop.

Dawn Iam

2 years ago

Large store with lots of selection. Plenty of room to keep distance from other shoppers. Now there is an Argos store situated upstairs in the shop

Rebecca Boardman

2 years ago

Sainsbury's is one of my personal favourites when it comes to groceries, however it is quickly loosing ground as it's SELF-CHECKOUT policies are being mandated resulting in more people loosing jobs and customers get less for their hard earned money - perhaps just to fall in line with the other retailers (who lead in this discusting endevour).

Szilard Pop

2 years ago

Always excellent selection of food and household goods. Staff helpful and friendly. Handy having Argos upstairs too.

Leonora Chandler

2 years ago

The first time I've been there for years. It looks good. Neat and tidy and spacious, a wide range of products.

harry ratcliffe

2 years ago

Mainly use to get fuel for car. They have now gone to card only payment at the pumps. As yet have not been able to put Nectar points on my card, I think I may have to take receipts into the shop to have points registered. Not bothered as I don't shop for my food at Sainsbury's. Was better when I could pay at shop on forecourt.

david fairclough

2 years ago

Thank goodness Sainsbury's have started to stock my oat milk. We used to get it from Asda but they have decided that even though it was sold out nearly everyday it wasn't in demand and soya milk was better. They also have an excellent range of non dairy products and free from products. Much better than the other supermarkets. So if your vegetarian, vegan or have allergies Sainsbury's is the best store to go.

Pam Donnelly

2 years ago

Good place to shop. Greater variety of food compared to other major supermarkets. Doesn't get busy atall. I love the place!

Kevin Price

2 years ago

Lovely products great customer service. Petrol not too bad considering others around the area. Big or little shop, worth a visit

Salfordquays Quays

3 years ago

Went to Argos after ordering online. There was no waiting when I got there and was dealt with straight away. The two ladies there were great and would definitely go back.

Steve O'Gorman

3 years ago

The clothes at TU are great, especially the baby clothes, but sizes 3-6 months always sell out very quickly at this store. There is a great range for everything you need for food/drink and there is a decent size home section. The store has toilets and baby change facilities. Staff have always been very friendly and there is somewhere to sanitise your hands and trolley before you enter.

Melanie Robbins

3 years ago

Always a great experience. Great food. Ok prices (it's Sainsbury's after all) I love the lift ramp. Makes me feel like I'm about to get on a plane!

Tom Roberts

3 years ago

I love this store, the way it’s laid out. All the staff are fantastic. They regularly wipe the trolleys down which none of the other supermarkets do. Yesterday I left 3 packs of cigarettes in a trolley that I had taken back to one of the trolley covers & they were handed back in. I went the day after & she remembered me, what I ordered for my partner & I got the items back. I’d like the thank the person who handled them in & Vikki for her great customer service skills and honesty. Thanks so much & will see you next week. Thanks from a very happy & relieved customer. All the best! Keith Groarke

Keith Groarke

3 years ago

Expensive for food good range but wines and non foods great value. Like many pensioner households we have switched to online shopping. For the second consecutive delivery that comes from this store they are unable to supply 2x2.5kg bags of potatoes a Basic Commodity. Something wrong with the management at this store

William Roberts

3 years ago

Bought some nice food no queues pleasant staff all good .

Irene Eccles

4 years ago

Fantastic shop, everything wonderfully fresh, what's not to like ?

Alison Potts

4 years ago

I love TU clothing so always go to there very friendly staff

Sharon Bradbury

4 years ago

Used to be a great store but the range, quality of the fruit and veg and stock control is now really poor. The clothes section is good though

Clare Platt

4 years ago